Senior Recruiting Coordinator, Pendo

• 2+ years of experience in a professional or scheduling-heavy environment, ideally with an HR or Talent Acquisition team
• Experience managing multiple calendars and coordinating travel (Google Suite preferred)
• Strong attention to detail, organizational skills, and communication abilities
• Ability to multitask and manage time efficiently in a fast-paced environment
• Strong interpersonal skills and customer-centric mindset, ensuring a positive experience for both candidates and internal stakeholders
• Integrity and discretion in handling confidential information
• Familiarity with Applicant Tracking Systems (Greenhouse preferred)

Desirable

• Our Recruiting Operations Team defines work processes, helps the recruiting team be more efficient, and oversees logistics like interview scheduling, offer processing, and much more!
• This person will work closely with our recruiting team and hiring managers to help move candidates through our interview process and ensure a seamless candidate experience
• They will build and maintain relationships with the hiring team, and act as a liaison for candidates throughout the recruiting lifecycle
• Their main responsibility will be to schedule virtual and onsite interviews, and will be the point person for logistics around the interview process
• Additionally, this person will contribute heavily to overall recruiting operations
• Schedule phone, video, and onsite interviews globally, managing complex schedules across multiple timezones
• Build strong relationships with internal teams, including hiring managers, interviewers, and recruiters, acting as a resource for recruiting operations
• Oversee and streamline administrative recruiting tasks, including sending offer paperwork and tracking pre-hire steps to ensure smooth workflows
• Greet candidates for onsite interviews and handle all logistical arrangements, including travel and accommodations
• Report on hiring funnel analytics to track progress, identify trends, and drive data-informed improvements
• Contribute to recruiting programs and manage ad-hoc projects to optimize processes, improve operational efficiency, and strengthen hiring outcomes
• Identify and address inefficiencies in the interview process, proactively implementing solutions to enhance overall candidate and recruiter experience
• Assist with job postings, recruitment marketing efforts, and documentation of new processes to scale operational effectiveness