Customer Success Backend Engineer, Medable
Digitising clinical health trials
Job no longer available
Digitising clinical health trials
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To get effective therapies to patients faster by transforming clinical drug development with disruptive technologies.
Role
Who you are
- Bachelor’s degree in computer science or equivalent work experience
- 3-5+ years of professional experience designing solutions to meet business needs with skills in data modeling, development (including direct experience with Javascript)
- Strong proven background in translating business requirements to technical specifications
- Experience developing and configuring HL7 and FHIR interfaces
- Knowledge of interface messaging standards, including HL7, FHIR, CCD/CCDA
- Detail-oriented and results-driven
- Adept at solving complicated technical problems and conversing with clients
- Excellent verbal and written communication skills, and ability to translate complex technical concepts into simple terms
- Effectively work on teams and collaborate across multiple divisions within the company
- Ability to learn new skills and quickly adapt to a rapidly evolving industry sector
- Experience creating and managing project plans and workflow diagrams
- Experience developing Javascript and nodeJS
- Experience with clinical trial or healthcare software solutions (lab, EDC, imaging, etc)
Desirable
- EDI experience, in healthcare or clinical trials
- Experience with clinical trials
- Experience with clinical trial data management
What the job involves
- Design, develop, execute, and test enhancements and resolutions to client projects
- Document and maintain solutions for custom client requirements, including backend to backend integrations and new features, extending the Medable product offering
- Be an active participant in the process of creating standard operating procedures for Medable's internal work and best practices guidelines for our customers
- Create and establish standard tools and processes for integrating Medable's platform with other technology solutions
- Provide technical feasibility assessments and scoping for projects and product support
- Lead, motivate, and coordinate teams. Coach/mentor team members as appropriate
- Identify and collaborate with other areas of the company to determine best practices for analysis, design, build, test design, validation, and documentation
- Collaborate with varied stakeholders to define scope, design, plan, and implement integration solutions
- Evaluate and determine the best way to integrate between 3rd party systems
- Simultaneously manage multiple responsibilities
- Support customers with API integrations
- Collaborate with QA to perform bug fixing and improving application performance
- Provide support to customers to export data
- Proactively identifies and addresses issues or risks
Our take
Medable is aiming to transform the way clinical trials are conducted globally, digitizing the clinical trial process to ultimately cut trial timelines in half. It does this with its end-to-end, cloud based platform delivering a suite of tools for patients and clinical research organizations to work together more efficiently.
Medable, alongside its competitors such as Science 37, gained traction when the pandemic put a halt to thousands of trials, by stepping in with models removing the need for in-patient site visits and allowing complex research protocols to be conducted remotely. Demand for these platforms has not dwindled since, showing that the industry has a real need for products such as Medable's.
The company has seen good funding and made several high-profile collaborations, as well as launching its own Partner Network to propel the deployment of decentralized clinical trials. Collaborators in the network include the likes of Cognizant, Oracle, and PPD. The company has also been recognized as a leader and key innovator in the space, boding well for it future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
78% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2021
$304m
SERIES D
Apr 2021
$78m
SERIES C
Total funding: $506.2m
Company benefits
- Medical, dental, & vision, plus prescription, life, fertility, mental health, and wellness resources
- 401k plan
- Remote first
- Home office stipend
- Self-paced learning, internal speaker series, and more
- Our leaders are coaches helping employees learn, grow, innovate and widen their experience
- As a leading life sciences technology provider with the highest protocol standards, we always conduct business in a responsible and ethical manner
- Military support - we’re committed to hiring and helping transitioning service members, veterans, and military spouses
- Time away - we encourage employees to “reboot” and replenish energy
Company HQ
Downtown North, Palo Alto, CA
Leadership
Michelle Longmire
(CEO)Previously a Postdoctoral Research Fellow at Stanford University School of Medicine for 2 years, and Research Fellow at Howard Hughes Medical Institute for 1 year.
Tim Smith
(CTO)Previously Director of Operations at ZTEC Instruments for 3 years and Co-Founder & CTO at ClosedWon for 6 years.
James Sas
(Chief Architect)Previously Game Programmer at Disney Interactive Studios for 6 months and Senior Developer at Basis Applied Technology for 8 years.
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