Senior Solution Engineer, mParticle
Enterprise
The US base salary range for this full-time position is TBD based on location and level of experience + 30% target variable + equity + benefits
Travel: Up to 25%
1-2 days a week in office (New York City Metro)
Customer data platform for multi-channel consumer brands
Open for applications
Customer data platform for multi-channel consumer brands
201-500 employees
Open for applications
The US base salary range for this full-time position is TBD based on location and level of experience + 30% target variable + equity + benefits
Travel: Up to 25%
1-2 days a week in office (New York City Metro)
201-500 employees
Company mission
To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.
Role
Who you are
- Experience: 3-5+ years in Solutions Engineering, Architecture, or Consulting in SaaS, cloud, or Martech, with a focus on enterprise-scale customer data
- Technical Expertise: Deep knowledge of CDPs, marketing automation, customer engagement platforms, analytics tools, and related technologies
- Communication: Excellent storytelling skills, with the ability to present complex ideas to both technical and non-technical audiences
- Problem-Solving: Proven ability to translate business needs into technical solutions
- Collaboration: Demonstrated experience working with cross-functional teams, including Product, Engineering, and Marketing
- Creativity: A willingness to experiment, learn from mistakes, and innovate
- Location: Based in NYC metro, with hybrid work (1-2 days/week in-office)
- Travel: Willing to travel up to 25% for client meetings
What the job involves
- MParticle is seeking a motivated and experienced Senior Solutions Engineer to join our AMER Solutions Engineering Team
- In this role, you’ll collaborate with enterprise customers and partners to showcase the value of our industry-leading Intelligent Customer Data Platform (CDP)
- You’ll partner with the Sales team to identify customer needs, define solutions, and demonstrate how mParticle can drive measurable business outcomes
- Engage with customers to understand their objectives, challenges, and desired outcomes
- Identify opportunities where mParticle can
- Lead the technical design process, mapping customer requirements to mParticle’s capabilities
- Create tailored solutions aligned with customer goals, focusing on driving revenue growth, customer engagement, and marketing performance
- Design and deliver Proof of Concepts (POCs) to showcase how mParticle achieves customers’ desired outcomes and accelerates deal cycles
- Collaborate with Sales to deliver value-based demonstrations, technical proposals, and solution architectures
- Respond to RFPs to showcase how mParticle drives business outcomes
- Stay informed about advancements in AI/ML, predictive analytics, and marketing automation
- Contribute to thought leadership through blog posts, whitepapers, and industry events
- Act as a trusted advisor to clients, sharing best practices and aligning strategies with emerging technologies
- Partner with Professional Services and Customer Success teams to ensure smooth implementation and adoption
- Provide technical guidance to support upsell opportunities
- Work closely with Product, Marketing, and Engineering teams to influence the product roadmap and deliver innovative solutions
- Stay updated on Martech trends and share knowledge internally through training sessions and workshops
Our take
As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.
mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.
Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.
It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Oct 2021
$150m
SERIES E
Mar 2020
$45m
SERIES D
Total funding: $303m
Company benefits
- Pawternity policy
- 401k
- Unlimited time off
- Bring your dog!
- Commuter program
- Flexible hours
- Healthy snacks
- Parental leave
- Remote first
Company values
- Optimize to Customer Value - Recognize that the truest measure of business success is our ability to create new customers and to create value for them. Lead with, and optimize for customer value
- Succeed as a team - Carry your weight, let go of ego, and prioritize team success over self-interest. Continually fight entitlement, as well as the behaviors and decisions that can lead to entitlement in order to optimize the output of the system as a whole
- Own it - Complacency is the real enemy, and the cure for complacency is self-reflection and taking action. Recognize that the meaning we assign to our experiences is in our control. Address the hard things head on, even though they are often the easiest to avoid
- Seek the truth (no sacred cows) - Operate with humility while striving for accuracy and objectivity. Get answers from the source rather than second hand information. Bring awareness to your intentions and intention to your decisions
- Find your flow - Be mindful, and create the conditions around you in order to do your best work. Manage your energy, and own your own karma
- Place Bets - Embrace uncertainty, and take action. The only sustainable advantage comes from learning faster; learning requires failure. This also requires us to prioritize relentlessly, and not spread ourselves too thin
Company HQ
Gramercy Park, New York, NY
Articles
Leadership
Michael Katz
(CEO)Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.
Andrew Katz
(CTO)Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 9 more jobs at mParticle