Head of Content Design, Asana
Organising work in one connected space
Job no longer available
Organising work in one connected space
1001+ employees
Job no longer available
1001+ employees
Company mission
To enable the world's teams to work together effortlessly.
Role
Who you are
- 7+ years of editorial and/or UX writing experience at a high tech, SaaS product-driven company with a global user base and 3+ years of experience managing Content Design/UX writing teams
- Has partnered closely with UXR to conduct quantitative experiments and qualitative user studies to create the most effective content for our users
- Promotes content design in the broader community of design and content professionals
- Excellent written and verbal communication, presentation writing, and delivery skills
- Driven self-starter with excellent organizational skills who can drive content projects from start to finish and ability to achieve consistency
- Ability to present and sell your ideas, create coalitions, and build support with a solid understanding of user experience design principles and interaction patterns
- Expertise in UX writing for digital products: microcopy, user education, new features, and product launch content; experience with information architecture
- Experience creating and overseeing voice and tone guidelines for web and mobile applications
- Creative problem-solver who approaches problems with curiosity and can lead large content efforts coupled with the capability to juggle and prioritizing many projects simultaneously
- Enjoy mentoring more junior team members, proven ability to grow more experienced content designers, and ability to lead by example to help others adopt best practices
What the job involves
- Own the end-to-end experience of content in an award-winning product, leading, coaching, nurturing, and growing Asana's Content Design team
- Partner closely with Designers, Product Managers, User Researchers, product marketers, and engineers as they build and ship features and solutions
- Offer a content design perspective throughout the product development process, influencing strategic decisions across product to improve the overall experience and ensure consistency in the customer experience
- Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
- Create, shape, and evolve content standards, voice and tone guidelines, and other key frameworks that scale and elevate the Asana’s content experience
- Evangelize the Content Design practice across the company
- Experience career growth and personal development with world-class mentorship and development programs
Our take
Asana is a web and mobile application designed to help teams organise, track, and manage their work. Acting as a unified hub, it empowers teams to effortlessly generate projects, delegate responsibilities, set deadlines, and foster direct task-related communication, transcending the inefficiencies of traditional email-based coordination.
Despite facing competition from established players like SmartSheet in its market, Asana has navigated its path, bolstered by a successful Initial Public Offering in 2020 and a track record of startup triumphs. This strategic prowess has propelled Asana to amass a robust clientele exceeding 100,000 organizations, boasting notable entities such as Uber and Air France among its ranks.
Since its inception, Asana has undergone exponential growth, with its reach extending to offices sprawled across four continents worldwide. This expansion not only underscores its global footprint but also signifies its commitment to fostering diverse talent pools and catering to a broad spectrum of clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$200m
CONVERTIBLE
Nov 2018
$50m
SERIES E
Total funding: $414.4m
Company benefits
- Benefits - From comprehensive health benefits including mental health programs and coaching to our in-house culinary program and supportive parental leave policies, our benefits are intentionally designed to ensure that you are energized, focused, and thriving
- Growth - We know that growth isn’t always linear, so we’ll support you in achieving your personal and professional goals. You’ll have the opportunity to take on big responsibilities that impact our success as a company and challenge you in new and fulfilling ways
- Development - We believe in providing everyone with coaching and mentorship. You’ll have access to Conscious Leadership training, success guides, free executive coaching, and our manager training and enablement program
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Dustin Moskovitz
(Co-Founder & CEO)A Harvard economics graduate, Dustin co-founded Facebook in 2004 before branching off in 2008 to found Asana. They are also the co-founder of Open Philanthropy Project and Good Ventures.
Justin Rosenstein
(Co-Founder)Previously Engineering Manager at Facebook and a Product Manager at Google. Currently Co-Founder of One Project.
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