Sales Coordinator, Yext
Brand visibility platform
Be an early applicant
Brand visibility platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform the enterprise with AI search.
Role
Who you are
- 1 to 3 years in sales development, sales operations, or a sales coordination role, ideally in B2B SaaS
- High proficiency with AI tools for research, summarisation, and workflow automation. You use AI daily as a core part of how you work, not as an occasional aid
- Experience with Salesforce or a similar CRM, and strong data hygiene instincts
- Excellent written communication and the judgement to spot what matters commercially in a high volume of information
- Strong organisational skills and comfort coordinating across AEs, Marketing, and Customer Success
- Curiosity about how enterprise organisations work: buying groups, agency relationships, and decision-making dynamics
What the job involves
- Yext is redefining how enterprise brands grow in an AI-first world, and we're looking for a Sales Coordinator to sit at the heart of our enterprise sales pods
- This role is an evolution of the traditional BDR: less high-volume outbound, more deep account intelligence, AI-powered sales coordination, and building MCP-enabled workflows that help enterprise sales teams operate more effectively
- You will build a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool, operating at a depth and scale that would otherwise be impossible
- Account intelligence and research:
- Develop a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool. You'll create and leverage MCP integrations and AI workflows to automate research, monitor buying signals, and surface insights at a depth and scale that would otherwise be impossible
- Monitor earnings calls, press releases, LinkedIn activity, and trade press for each assigned account, tracking leadership changes, new hires, restructures, and other organisational signals
- Quickly identify what is commercially relevant from a high volume of information e.g. A CMO announcing a digital transformation programme becomes a pod trigger within 48 hours
- Use AI as a primary workflow tool for research, signal detection, summarisation, and stakeholder mapping, including building MCP integrations and AI workflows that automate research and monitoring at scale
- Use Yext’s internal Scout tool to run analyses of how target accounts show up in AI and traditional search (AEO/GEO), turning findings into insight the pod can use in outreach and meetings
- Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success, keeping them current and actionable
- Account mapping and multi-threading:
- Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers across marketing, digital, AI, customer experience, and IT
- Build and maintain relationships with operational stakeholders below C-suite level
- Help the pod spot gaps in account coverage, flagging when we rely too heavily on a single contact
- Keep stakeholder maps and account plans current as organisations change. Executive engagement sits with the AE; your role is to map the right people so the pod knows exactly who to engage
- Sales coordination and deal support:
- Coordinate scheduling for demos, discovery calls, and executive meetings across time zones
- Prepare and customise sales decks, proposals, and pricing sheets, and provide basic solutions engineering support such as demo preparation and environment setup
- Support executive engagement prep by providing intelligence on the individuals the pod is meeting with
- Act as the first point of contact for inbound sales enquiries, qualifying leads and routing them to the right person
- Liaise with Marketing on content and upcoming activity, and keep a strong two-way feedback loop on what's working
- Sales operations and CRM
- Maintain clean, accurate data in Salesforce
- Track lead conversion, deal velocity, and pipeline progression
- Outbound and relationship initiation:
- Initiate deliberate, highly personalised outreach to specific individuals at specific moments, with a clear reason for engaging
- Reach out when the pod identifies a relevant trigger: a new role, public announcement, event appearance, or strategic initiative
- Follow up on warm signals from marketing activity with a specific, insight-led message
- Set up introductory conversations between operational contacts and the pod, and facilitate customer introductions where an existing relationship can open a door
- Identify and secure attendance at targeted events or hosted experiences, attending where a target account contact is present to establish or deepen a relationship
Salary benchmarks
Our take
The way people discover brands has changes dramatically over the years and it's no longer just about showing up on a website or ranking well on Google. Customers are finding businesses through AI-powered search, social platforms, maps, voice assistants, apps, and direct messages, often all at once. in this always-on world, brands need to be accurate and visible across countless digital touchpoints, or they risk being overlooked entirely.
Yext is a local brand visibility platform helping businesses make sure customers can find them wherever discovery happens. By using billions of trusted data points, Yext gives companies a clear picture of how their brand is performing and provides the tools they need to manage lising, content, and engagement across search engines, social platforms, websites, and emerging AI experiences. So essentially, they help brands stay visible, trustworthy, and in cotnrol of how they show up online.
The company has been around long enough to see the digital landscape change again and again, yet it continues to adapt as new technologies reshape how people search and engage. By evolving alongside AI and modern discovery tools, Yext has proven it's not just keeping up with the pace of change but helping brands confidently navigate whatever comes next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2016
$0.5m
LATE VC
Jun 2014
$50.3m
SERIES F
Total funding: $118.3m
Company benefits
- Comprehensive Benefits Programme: Our top priority is maintaining our employees' and their families' health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
- Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
- Collaborative Workspaces: Yext has workspaces in some of the world's greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
- Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what's ahead.
- Life-Work Balance: We're all about working hard and having fun, but we know there's no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we're dedicated to helping blend the best of both worlds. That's why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
- Upward Mobility: Career growth isn't just encouraged at Yext — it's a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you're looking to grow in your current role or take your career in a new direction, we're here to support your journey every step of the way.
Company HQ
Chelsea, New York, NY
Leadership
Michael Walrath
(CEO & Chairman)Michael has served as the CEO of Yext since 2009. He is also the Founder of Ohoopee Match Club and co-founder of Atlas Films and WGI Group.
Darryl Bond
(CFO)Darryl initially joined Yext as a Corporate controller in 2015. Since then he has held a number of roles and became CFO in 2022. Previously, he spent 12 years at Ernst & Young, joining in 2002 as a Manager of Assurance Service and becoming Senior Manager of Transaction Advisory Services in 2010.
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