Senior Executive Assistant to the CEO, Included Health
$141.6-198.2k
+ Equity
More information about location
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
$141.6-198.2k
+ Equity
More information about location
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- The ideal candidate will be a strategic partner, capable of anticipating needs and executing tasks with precision and discretion
- You are detail-oriented and enjoy working with a highly-motivated team in a dynamic, collegial, and fast-paced environment as we work together to elevate healthy outcomes for our members
- 7+ years of experience supporting C-level executives in high-growth, complex environments — or managing the dynamic personal and professional lives of high-profile individuals (e.g., founders, public figures, entertainment or media executives); experience in healthcare and/or technology sectors strongly preferred
- Ability to work from the San Francisco headquarters regularly
- Reliable and proactive, with a solutions-oriented mindset; relentless about finding ways to get things done effectively
- Systems-thinker who enjoys conceiving and setting up efficient processes that get your executive leverage
- A demonstrated ability to take initiative and to own projects from start to finish
- Track record of being able to deliver results in a timely and professional manner
- Exhibits composure and professionalism in a dynamic and fast-paced environment
- Demonstrates strong organizational skills
- Strong technical proficiency, including expert knowledge of Google Suite tools, Mac products, Zoom, and Slack
- Excellent multi-tasking skills with an ability to prioritize tasks and work within deadlines with little supervision
- A team player with a positive attitude, high emotional intelligence, maturity, sense of humor, and a passion for what you do
- Impeccable judgment, discretion, and confidentiality in all tasks
- Excellent verbal and written communication skills; you can communicate credibly and confidently at all levels
- Prompt and regular attendance at assigned work location
- Ability to remain seated in a stationary position for prolonged periods
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
- Ability to interact with leadership, employees, and members in an appropriate manner
- Ability to travel at least once quarterly
What the job involves
- Included Health is seeking a tenacious and adaptable Senior Executive Assistant to join our talented team and be the right hand to our Chief Executive Officer (CEO)
- As the Senior Executive Assistant to our CEO, you will be at the heart of our mission-driven organization, ensuring operational excellence and executive focus
- You'll work closely with senior leadership, coordinate high-impact projects, and manage strategic priorities
- This role is based in our San Francisco headquarters and is expected to be in office on a regular basis
- Own and optimize the CEO's calendar and priorities with strategic foresight and minimal oversight — anticipating needs, navigating competing demands, and maintaining focus on what matters most
- Coordinate complex travel arrangements, proactively manage logistics, and ensure the CEO is briefed, prepped, and resourced at all times
- Act as a trusted partner and thought extension for the CEO. Draft communications, talking points, and briefing materials
- Attend select meetings, capture key insights and follow-ups, and ensure continuity of action and messaging across stakeholders
- Serve as a connective tissue across the executive team - ensuring information flows smoothly, meetings are purposeful and well-run, and the CEO's attention is directed where it's needed most
- Help coordinate Board and leadership team materials
- Own and execute internal initiatives (e.g., Board meetings, executive team retreats, special cross-functional projects). Bring rigor to planning, execution, and follow-through
- Create and develop processes and tracking mechanisms to support budget management, annual planning, and quarterly reviews
- Proactively manage and reconcile executive expense reports via appropriate process
- Maintain efficient flow of information between all organizational levels, including internal and external stakeholders, on a wide spectrum of plans and priorities
- Collaborate and coordinate across the organization, creating efficiency across the administrative peer group, as well as providing back-up support for other executive assistants with the team
- Coordinate seamlessly across the CEO's professional and personal spheres, including Board engagements, advisory commitments, media appearances, and personal logistics, ensuring alignment, discretion, and proactive planning
- Act as an extension of the CEO, representing the company both internally and externally as a brand ambassador
- Travel expected to be at least once quarterly
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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