Legal Investigation Associate, Airbnb
$80-94.6k
More information about location
Community marketplace for holiday accomodation
Posted today
Community marketplace for holiday accomodation
1001+ employees
Posted today
$80-94.6k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Communication: You can be relied upon to effectively synthesize and communicate complex ideas in a variety of settings, including written communication. You are able to accurately convey the message in a manner that is clear and concise for the intended audience
- Initiative: You understand the importance of working hard and being proactive. You are willing to invest your energy into new challenges. You are a self starter and are able to recognize issues and escalate as necessary
- Problem Solving: You are able to quickly identify and propose effective solutions to a variety of situations. You are creative in your problem solving and are able to use all resources available to you in order to come to an effective resolution
- Minimum 3-4 years experience working in a legal, policy or regulatory field preferred
- Availability to work 40 hours a week typically during Pacific time zone business hours, with flexibility for occasional court/hearing-driven needs
- Strong analytical skills - ability to prepare concise, accurate and relevant reports for Legal based on platform investigations and understanding of claims/requests
- Experience with a variety of web-based platforms and systems. The ability to learn these systems quickly and build expert-level knowledge, as needed. SQL expertise is a plus
- Strong attention to detail
- This role may involve occasional travel
What the job involves
- The Legal Investigations team provides dedicated investigation support for the legal team
- Legal Investigations team members provide operational subject matter expertise across a variety of Community Support and Trust related topics; they support fact investigations and serve as witnesses in litigated matters
- The Investigations associate will be responsible for providing key investigative information and testimony for legal matters including user demands and litigation complaints
- You will also assist legal by taking action on accounts as directed in order to resolve pre-litigation consumer demands, complaints and other issues
- As a Legal Investigations associate you are expected to uphold the professionalism and confidentiality of the department at the highest level
- You’ll engage with senior stakeholders for the resolution of problems and support the legal team with knowledge and expertise on a wide range of topics
- Manage complex, sensitive, and urgent investigations and research for legal matters and provide information and findings to various stakeholders
- Coordinate cross functional efforts at the direction of legal
- Participate as a witness in declarations, depositions, hearings, and trials
- Contribute to team initiatives, including operational improvements
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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