UUP Compliance Lead, Block

• 10+ years in a BSA/AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space
• 5+ years people management experience, including coaching and developing compliance specialists/ analysts
• Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of MSB regulatory requirements
• Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
• A strong analytical and metrics driven approach to create substantiated solutions and efficiency
• Strong strategic vision and leadership skills with proven ability to motivate and inspire team members
• Excellent written and verbal communication skills, including the ability to represent Block at industry events
• Self-starter who can perform flawlessly with minimal direction
• Ability to present and communicate findings to senior leadership
• Ability to work in a fast-paced environment and adjust quickly as things change
• Proven ability to operate in ambiguous environments and exhibit flexibility in navigating from current state to proposed solutions

Desirable

• We are looking for a UUP (Unacceptable Use Program) Compliance Lead to join Block and support the continued build out of our Cash App Compliance program
• In this role, you will support the Cash App Compliance Customer Onboarding and Management (“COM”) program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process
• Oversee assigned workflows of the Acceptable Use Program team operations, including training, hiring, coaching, and managing staff as well as program development
• Develop and maintain procedures applicable to the team
• Identify training opportunities; design/coordinate the development of training materials
• Iterate on existing workflows, and streamline/ enhance operational efficiency
• Work with other Compliance Leads to drive strategic planning on team growth, organizational structure, focus areas, and quarterly goals
• Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements that include customer identification, due diligence best practices
• Create, monitor, and execute against key operational metrics
• Maintain up to date knowledge on BSA/AML regulatory changes and landscape
• Provide guidance and insight on account escalations, including handling account escalations from junior team members
• Drive collaboration with Support, Risk, and other operations teams within Block