Revenue Operations Manager, Owner.com
Sales Strategy
$130-160k
Canada: $120,000k - $140,000k CAD. This role will also include a generous equity pre-IPO equity package
Infrastructure platform for independent restaurants
Open for applications
Infrastructure platform for independent restaurants
101-200 employees
Open for applications
$130-160k
Canada: $120,000k - $140,000k CAD. This role will also include a generous equity pre-IPO equity package
101-200 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 5+ Years of GTM Strategy and Revenue Operations Roles
- A understanding of Salesforce Administration (for process design and testing purposes)
- Agile Methodology knowledge, experience or certifications
- Ideally some tenure as a customer-facing Account Executive, Customer Success Manager or front-line leader
- Ability to deeply understand the sales motion and identify roadblocks to efficiencies. This person will be excited by these complex problems and will want to solve for them
- Project Management experience would be considered an asset
What the job involves
- This role will be the conduit between our Revenue Operations function and our Sales and Partnerships team.
- This person will serve the critical role of being embedded within the function they support, documenting their process, identifying areas for improvement, and then advocating their designs to the RevOps leader according to how it will impact company level objectives
- This provides an incredible opportunity to gain deep knowledge about critical areas of the business and drive strategic change as the business grows
- Be the person who creates and maintains the visual map of a critical function of the business, who would be called upon to provide context and clarity in strategic decision-making
- Operate as a member of the Sales and Partnerships leadership team who can affect change within our GTM technology processes
- Work closely with dedicated resources from the Data Analytics and Enablement teams to design and propose process changes and then roll out process improvements
- Work with the RevOps Agile Development Team to monitor progress, test and deploy process improvements to the team
- 👥 Who you’ll work with:
- Director of RevOps
- Chief Revenue Officer
- RevOps Agile Project Manager
- VP of Sales & VP of Partnerships
- Director of Enablement
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 1,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2024 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"People here make quality decisions twice as fast as the average top startup employee. "
Funding (last 2 of 4 rounds)
Jan 2024
$33m
SERIES B
Mar 2022
$15m
SERIES A
Total funding: $62.2m
Company benefits
- 100% Remote - work from anywhere, no commute required
- Comprehensive benefits (healthcare, vision, dental)
- Monthly lifestyle benefits stipend, to use for fitness, wellness, learning, hobbies etc!
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Adam Guild
(CEO)Previously a Thiel Fellow, and named in the 2020 Forbes 30 Under 30 List.
Dean Bloembergen
(CTO)Previously Co-founder and CTO at Marble Technologies, went on to serve as an Advisor at Arch Mission Foundation.
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