Senior Solution Delivery Manager, Zuora
+ Corporate bonus program and company equity
Cloud-based subscription management
Open for applications
Cloud-based subscription management
1001+ employees
Open for applications
+ Corporate bonus program and company equity
1001+ employees
Company mission
To help you build and run an amazing subscription business.
Role
Who you are
- Your demonstrated experience as a Solution Delivery Leader or Manager, working at the enterprise level to deliver multiple moderate to complex solutions, will enable you to successfully drive the delivery team, and monitor project quality, risk and performance for all Zuora implementations
- Because you already have experience integrating implementing Enterprise software systems and are proficient with SaaS or ERP or Order to cash systems, you will be able to start performing on day one
- Overall 10+ years of experience; with at-least 5+ years as a program/project manager
- In-depth knowledge and experience implementing Enterprise software applications such as ERP or CRM or SCM
- Experience with SaaS based implementation is desirable
- Strong client service and/or management consulting experience
- Ability to manage financial metrics and enable pre-sales activities to support account expansion plans
- Manage a number of engagements concurrently, potentially between 3 – 5 clients
- Successful candidates must have strong communication and problem solving skills, customer focus and results orientation
- Executive presence. Comfort with ambiguity and C-level communication
- In depth technical knowledge and solutions of scalable Enterprise web applications (CRM, CPQ, ERP, GL)
- Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
- Have developed domain industry or business process skills
- Lead teams of architects, consultants, and developers
- Able to effectively manage scope change and implementation of multi-year/multi-phased project or program
- Drives adoption through achieving business goals and innovation
- Ability to confidently communicate how technical solutions achieve customer business objectives and continually promote the value and adoption of the solution
- Technology experience or awareness in either of the following:
- ERP, CRM, accounting systems, provisioning systems
- Billing and payment systems
- SaaS based software implementation
- Knowledge of Web Services, XML, SOAP, REST
- Experience working with a cross-functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel)
- Certification of PMI is a plus
What the job involves
- You will be responsible for managing the end to end delivery of the projects, ensure that the project remains on time, within budget and meets the customer expectation
- Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time
- Successful Solution Delivery Manager’s at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure
Salary benchmarks
Our take
Over the last two decades the subscription economy has grown exponentially. Many companies are no longer selling "product units" and instead embrace these recurring revenue streams. But, whilst subscription-based businesses are flooding the market, making the transition is far from easy or simple.
Zuora helps companies launch and manage subscription-based businesses. Having started with Zuora Billing, the company have expanded their product portfolio to include Zuora Revenue, Zuora Collect and Zuora Central Platform. It's also gained big-name clients, including Zoom, Ford and Sony.
Set within this fast-growing economy, Zuora has attracted serious investment after its 2018 IPO. This fuelled the company's international expansion, and allowed it to launch consumption-based billing and revenue recognition tools. Most lately, it has been working to integrate AI enhancements into its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Mar 2015
$115m
SERIES F
Sep 2013
$50m
SERIES E
Total funding: $242.5m
Company benefits
- Company equity
- Retirement programs
- Medical, dental and vision insurance
- Paid holidays and “wellness” days and company wide winter break
- Generous, flexible time off
- 6 months fully paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Company values
- Inclusivity
- High-performance
- Inspired to innovate
- Collect and collaborate
Company HQ
Redwood Shores, Redwood City, CA
Articles
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