General Manager, Cubic

UK and Ireland

Salary not provided
Expert level
Remote in UK

More information about location

Cubic

Technology solutions for transportation

Open for applications

Cubic

Technology solutions for transportation

1001+ employees

B2BTransportDeep TechConsulting

Open for applications

Salary not provided
Expert level
Remote in UK

More information about location

1001+ employees

B2BTransportDeep TechConsulting

Company mission

To reduce congestion and increase operational effectiveness and readiness through superior situational understanding.

Role

Who you are

  • Must have proven service leadership experience
  • Requires knowledge of government procurement, contracting, and standards and specifications, prior experience of delivering complex technical programs in a regulated industry, transportation experience desirable but not essential
  • Strong financial acumen: must have minimum of 5 years leading a P&L of $100M annual revenue, experienced managing budgets and being held accountable for the performance to budget
  • Strong leadership skills, with a proven track record of building and developing individuals and teams
  • Able to establish a vision, provide direction and shape culture through effective communication and engagement strategies
  • Must have excellent customer service skills and the ability to effectively deal with all stakeholders: customers, employees, and other management at all levels
  • Skilled at public speaking, and able to present complex data
  • Able to read, analyze, and interpret the most complex documents
  • Proven track record of operational management, ideally in regional and multi-site matrix organization
  • Prior experience of managing change; and sponsoring innovation whilst building a culture of continuous improvement
  • Strong people management skills: Able to coach and mentor others and able to build trust across the organization
  • Ambitious, self-motivated, and driven to execute on commitments
  • Strong interpersonal skills, culturally aware and able to influence others in accordance with company values to get things done
  • Highly organized and able to set appropriate priorities for self and others
  • Must have proven ability to influence and motivate with a flexible and open attitude to be open to ideas from all sources
  • Four-year degree and a minimum of ten years in a relevant field with an emphasis on the CTS industry preferred but not essential, engineering background and MBA highly preferred

What the job involves

  • Reporting to the Managing Director EMEA, this General Manager is responsible for providing the strategic leadership and direction for our substantial UKI projects and operations
  • With annual revenue close to £100M and responsibility for approximately 500 employees, these service operations are associated with long-term contracts that have dedicated assets, infrastructure, resources, and challenging KPIs
  • You will oversee all aspects of contract performance/compliance, including service delivery, project delivery (including planning, resourcing, compliant execution, and migration to operations), and financial performance
  • Cultivate strong client relationships to nurture long-term partnerships, bolster client satisfaction and grow the business
  • Works under limited supervision and direction and regularly exercises substantial and discretionary decision-making authority
  • As a member of the CTS EMEA Senior Leadership Team develop and execute strategic plans to drive business growth, expand client penetration with other services, and achieve revenue targets
  • Develop and implement the annual operating plan (AOP) and the Strategic growth plan. The latter involves significant opportunities arising from changes committed to by the new Labour government and its agenda for rail ticketing and regional transport devolution
  • Leadership of direct and in-direct cross functional teams, sub-contractors, and partners
  • Develop employee engagement and communication strategies to shape and build the CTS EMEA culture
  • Hire and develop talent to meet the needs of the business. Provide a clear vision, direction on goals and outcomes fostering a culture of ownership and accountability.
  • Provide regular feedback and manage performance to achieve individual and team goals. Responsible for building a pipeline of talent to leadership succession
  • Responsible for the effective execution of all service operations. This includes maintenance of different asset classes (rail ticketing, traffic monitoring, safety cameras and booking systems) in both the UK and Ireland. Success will require effective partnership with the global service organization
  • Monitor and track KPIs, implement strategies to enable client satisfaction
  • Meets financial goals, identify opportunities for cost optimization and efficiency
  • Monitor program, financial and operational KPIs, identify potential risk and develop strategies to mitigate
  • Review performance metrics to understand the programs performance, identify areas for continuous improvement
  • Monitor progress, track milestones, and manage resources effectively. Mitigate risks and resolve issues that arise
  • Plan and manage resources and ensure program activities are completed on time, within budget and meet customer expectations, working collaboratively within the global matrix
  • Ensure compliance with all contractual requirements
  • Build and maintain strong relationships with client, stakeholders, and key partners to understand their needs, address concerns and identify new business opportunities
  • Build collaborative relationships with the matrix teams including engineering, procurement, supply chain and business development to meet business objectives
  • Provide direction to sales and business development to acquire and focus resources to achieve growth plans
  • Drive program management excellence and adherence with company standards and procedures
  • Responsible for the execution of the program ensuring contractual compliance, define program requirements, scope, resources, key milestones, and acceptance of deliverables
  • Keep up to date on industry trends, an expert on service delivery, program management, and people development
  • Represent the company at industry events and client functions for the purpose of business development and brand enhancement
  • Drive a culture of continuous improvement and innovation
  • Domestic travel required and may require international travel from time to time

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Insights

1% employee growth in 12 months

Company

Company benefits

  • Flexible Work Schedule: Several of Cubic’s divisions have flexible work patterns
  • Group Income Protection Insurance: Provides income in the event of long-term sickness
  • Corporate Social Responsibility: Cubic aims to provide a sustainable environment and always is ahead to support community services
  • You’ll have access to over 1,000 on demand e-learning courses to assist you with skill sets you can develop to enhance your career
  • Want a mentor or looking to mentor others? Look no further as Cubic offers opportunities for both
  • Cubic provides a tuition reimbursement program
  • An IDP at Cubic will help you track your personal career goals and share them with your manager to help you keep ahead of your career
  • Employees joining the pension scheme will receive contributions from the company
  • We have a comprehensive recognition program to reward you for going the extra mile

Our take

Spanning ticket machines, smart card readers, traffic management, and many more public use technologies, the 1949-founded Cubic Corporation supports both public transport networks and defense across the globe.

The defense arm of the business, CMPS, is a leading provider of what it calls “synthetic digital solutions”. It supplies high-tech simulations of chemical and biological threats, strategic planning training through its SPEAR program, and a Synthetic Inject-To-Live (SITL) system that simulates close combat

On the public transport side, through business arm CTS, Cubic has contributed to the development of the National Ticketing Solution for New Zealand. This will allow a single fare card to be used on all public transport across the country. With both public and military technology services under its belt, Cubic is maintaining the cutting edge of both.

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Kirsty

Company Specialist at Welcome to the Jungle