Care Coordinator, Bond Vet
Salary: $20-$22 USD per hour
4 days a week in office (Glenview, IL)
Owner and pet centred vet clinic
Be an early applicant
Owner and pet centred vet clinic
201-500 employees
Be an early applicant
Salary: $20-$22 USD per hour
4 days a week in office (Glenview, IL)
201-500 employees
Company mission
To strengthen the human-animal bond through better pet care, starting with a new approach: urgent care.
Role
Who you are
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- Experience in the veterinary industry preferred
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
What the job involves
- Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care
- You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations
- This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Keep our common areas clean and well stocked
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Perform other duties as assigned by your team leaders
Our take
The pet care industry is expected to increase by nearly 300% in the next ten years, with vet care the fastest-growing segment. However, many vet clinics and animal hospitals still rely on outdated pen-and-paper processes. Bond Vet that leverages technology to offer pet owners faster, more efficient pet healthcare.
The company runs a number of technology-enabled veterinary clinics. It has adopted a similar model to CityMD clinic's, but for pets. Pet owners can walk in to their animal hospital for urgent care or schedule their visits online. What's more, Bond Vet are significantly cheaper than emergency hospitals.
The growing demand for veterinary services has drawn numerous new investors into the market. Bond Vet have raised significant funding and this will be used to further expand outside of New York, adding locations in Chicago, New Jersey, Boston, and Washington DC.
Freddie
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2023
$50m
GROWTH EQUITY VC
Oct 2021
$170m
GROWTH EQUITY VC
Total funding: $243m
Company benefits
- 16-week parental leave
- Team-based bonuses
- Continuing education
- Work from home opportunities
- Health insurance
- Beautiful, Modern Clinics
- Technology-Enabled Care
- Gainsharing & Bonuses
- Free Snacks
- Flexible Scheduling
- Physical & Mental Well-Being
Company values
- Obsessed with pets
- Work as a team
- Communicate clearly
- Work happy
- Empowered
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Mo Punjani
(Co-founder )Worked as an Investment Banking Analyst at Rothschild for 2 years, before working at ADIA in the UAE.
Lukas Keindl
(Co-founder & Board Member)Having studied in Vienna, Lukas founded Bright Company, NOHO Austria, codevillage.at, and Veho Technologies.
Zay Satchu
(Co-founder & Chief Veterinary Officer)Qualified as a vet at Ontario Veterinary College, before working as a Veterinarian in Boston for 3 years.
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