Account Manager, Amazon

• We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Extra Large-level customers
• Bachelor's degree or equivalent
• Experience using data and metrics to determine and drive improvements
• Experience in business development, partner development, sales or alliances management

Desirable

• Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Account Manager for the UK
• The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment
• You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets
• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary