Manager of Account Management, Monotype
Germany
+ Corporate bonus program & uncapped commission for quota-carrying Sales
Typeface design company
Be an early applicant
Typeface design company
1001+ employees
Be an early applicant
+ Corporate bonus program & uncapped commission for quota-carrying Sales
1001+ employees
Company mission
To deliver the design assets, technologies, and expertise required for brands to build authentic, memorable experiences at every possible touchpoint.
Role
Who you are
- 5-7 years of experience in SaaS enterprise or mid-market sales as an individual contributor, with proven success of meeting sales targets & maintaining high retention rates
- 1-2 years experience in either a team lead or formal management capacity with specific sales funnel management and structuring sales quota and revenue expectations, working with an existing customer base, focused on revenue-expansion
- Experience in using CRM to manage sales processes and forecast sales
- Experience with Salesforce is preferred
- Excellent planning, analysis, organization, communication and presentation skills
- Strong analytics skills to identify trends and sales patterns to support sales strategy
- Demonstrable ability to support and assist a team in closing annual or multi-year agreements
- Proven results as a strong mentor, who can get the most out of a bright, collaborative team in a high growth entrepreneurial environment
- Ability to travel to different office locations, attend sales events and other in-person meetings as needed (25%)
What the job involves
- We are looking for a Sales Manager to lead a group of talented Account Managers, managing and growing revenue with our existing customers
- The ideal candidate is a hands-on sales leader who can drive strategic account growth while building a high-performance culture focused on retention, expansion, and long-term customer value
- This role will require the implementation of strategies that will accelerate customer adoption through education and engagement of our products, creating and articulating compelling value propositions around our unique technologies and services – all resulting in growing customer satisfaction, reducing churn and adding substantial new revenue
- Lead a team of 3-5 Account Managers, focused on growing revenue across existing accounts through strategic upsell
- Cross-sell, and retention initiatives
- Combine coaching, mentoring and training to foster a strong focus on pipeline management, individual forecasting, and performance management to ensure members of the team are meeting assigned quota targets
- Track and analyze sales statistics based on key quantitative metrics
- Coach the team to proactively identify expansion opportunities, mitigate churn risks, and consistently deliver on net retention goals
- Maintain communication with senior management through weekly revenue reporting to ensure that there is a clear understanding of the health of the pipeline, status of deals, and opportunities for executive championing
- Partner with the Talent team to hire and retain top talent
- Collaborate with various teams such as Customer Success, Marketing, Support, Presales, Engineering and Development to ensure alignment on Go-to-Market strategies
Our take
Monotype is a giant in the typeface industry, with well over 100 years in the business. It owns the rights to over 10,000 fonts, including A-list players like Helvetica and Times New Roman. Whilst typeface creation might not seem to be the booming industry it once was, Monotype is carving out some interesting new development opportunities in the hopes of further growth.
As more major organizations go digital, and go global, they need to carry their house image across a growing number of diverse markets (and languages) and render the fonts in high definition. Monotype has been developing a strong reputation for designing multi-lingual brand identities - for example, for the city of Dubai - but also works with Google to bring hundreds of historically unrendered fonts online.
In this way, Monotype is smartly transitioning from a designer/developer of contemporary fonts to a facilitator helping brands to expand globally and into the digital space. With offerings in place to provide this service to fast-growing industries like gaming and online streaming, Monotype is hitching its wagon to hugely lucrative markets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Company benefits
- Extensive development and training offerings
- Highly engaged Events Committee to keep work enjoyable
- Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs
- Flexible work arrangements and unlimited vacation and sick time
- Generous 401k match to save for your future, and so much more!
Company HQ
Woburn, MA
Leadership
Ninan Chacko
(CEO)Has held a range of senior leadership positions, including Senior Vice President at Sabre Holdings, CCO of Worldspan, CEO of PR Newswire, and CEO of Travel Leaders Group. Serves on the board at Leaders' Quest and TripFactory.
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