Implementation Specialist, Motorola Solutions

$63.8-90k

+ Incentive Bonus Plans & Employee Stock Purchase Plan

SQL

CSS

HTML

Java

Ruby

C++

MySQL

Oracle

JSON

Mid and Senior level

Boston

More information about location

Office located in Framingham, MA

Communication software for public safety & enterprise

Be an early applicant

Communication software for public safety & enterprise

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Be an early applicant

$63.8-90k

+ Incentive Bonus Plans & Employee Stock Purchase Plan

SQL

CSS

HTML

Java

Ruby

C++

MySQL

Oracle

JSON

Mid and Senior level

Boston

More information about location

Office located in Framingham, MA

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Company mission

To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.

Job

Company

Role

Who you are

We are seeking a self-motivated implementation professional with strong technical skills
You should be passionate about improving public safety, innovative technology, and deploying great software
BA/BS degree (CS/MIS or technical field preferred)
Knowledge of one or more programming languages (Java, C++, Ruby)
Knowledge of relational databases (SQL Server, Oracle, MySQL)
Knowledge of web services/web technology (HTML, CSS, XML, JSON)
Ability to work independently and collaboratively as needed
Excellent investigative and debugging skills
Excellent problem solving skills, verbal and written communication skills, ability to work under strict deadlines and interact with customers of varying experience levels
Demonstrated ability to research and resolve problems using a variety of tools
High school diploma / GED
4+ years in enterprise software implementation or support in a client-facing rol

What the job involves

Motorola Solutions is seeking a Post-Sales Solutions Engineer for our Rave Mobile Safety Product
Mobile Safety is the leading provider of software safety solutions. Growing rapidly with patented and award winning products, our software-as-a-service suite keeps millions of people across the United States safe, secure and connected
The Post-Sales Solutions Engineer will play an integral role in the success of the Motorola Rave Services team by maintaining high levels of customer satisfaction with Rave’s software
The successful candidate should have a track record working directly with customers on the installation and configuration of SaaS solutions while answering technical questions and resolving complex customer issues
Responding to requests for assistance in a timely manner
Managing resolution of technical and non-technical issues for Rave Mobile Safety clients
Troubleshooting a broad range of technical issues on the hardware, application, and OS levels
Installation, migration and upgrade of Rave products on accelerated time schedules
Developing a full understanding of all Rave products
Creating and reviewing knowledge base documentation and FAQs based on issue solutions
Conducting training on various Rave Products and Services
Participation in on-call rotation

Our take

Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.

The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.

Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Flexible work models
Paid time off
Paid parental and family leave
Health care benefits
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Retirement benefits
Employee bonuses
Stock grants & employee stock purchase plans

Company HQ

West Loop Gate, Chicago, IL

Leadership

James J. O'Connor

(Co-Founder)

Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.

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