Operations Manager, Kaluza
Mid-Level
£60-75k
+ Discretionary Bonus Scheme
1+ day a week in office
Intelligent software platform powering the future of energy
Open for applications
Intelligent software platform powering the future of energy
501-1000 employees
Open for applications
£60-75k
+ Discretionary Bonus Scheme
1+ day a week in office
501-1000 employees
Company mission
To help decarbonise the world.
Role
Who you are
- You're a proactive, analytical, and results-oriented Operations Manager with a proven track record of solving complex problems in fast-paced, high-growth environments
- You possess a unique blend of strategic thinking and hands-on execution, comfortable rolling up your sleeves to make a tangible impact
- Proven Operations Experience: Multiple years of experience in an operations role within a fast-paced technology or B2B SaaS environment, with a clear history of driving significant improvements
- Exceptional Problem Solver: A natural ability to dissect complex operational challenges into manageable components and develop elegant, data-backed solutions
- AI-Driven Optimization: Experience in identifying opportunities for, deploying, and effectively utilizing AI-powered tools and automation to enhance operational efficiency, streamline workflows, and unlock new insights within a business context
- Project Leadership: A solid track record of owning and leading complex projects from inception to successful completion, demonstrating strong organizational and execution skills
- Data-Driven Mindset: Proficient in leveraging data analysis tools (e.g., SQL, Python, or R) to inform decisions, measure performance, and identify areas for optimization
- Strategic & Proactive: Highly curious and entrepreneurial, consistently seeking opportunities to enhance processes, drive efficiency, and make a measurable impact on business outcomes
- Relationship Builder: Skilled in managing critical vendor and stakeholder relationships, with strong negotiation and communication abilities
Desirable
- STEM Degree: A degree (or equivalent) in a Science, Technology, Engineering, or Mathematics field
- B2B SaaS experience: You've navigated the unique operational complexities of a rapidly scaling B2B software company
- Experience with global operations: You understand the nuances of managing processes and relationships across diverse international markets
- Track record of hyper-automation: You've actively implemented and leveraged intelligent automation tools to streamline workflows
What the job involves
- As a Mid-Level Operations Manager, you'll be a key member of our central Operations team, playing a crucial role in improving business-wide operational excellence and delivery
- You will work across different functions to solve complex challenges, leading the charge on high-impact projects that enable our teams to deliver an unparalleled experience to our partners and customers
- Drive Operational Strategy: You won't just follow a roadmap—you'll help build and execute it
- You'll work with the leadership team to identify opportunities for hyper-automation and scalable efficiency, then be accountable for the hands-on delivery of those solutions
- Lead High-Impact Projects: You will own and oversee a portfolio of critical operational delivery projects from start to finish
- This involves ensuring projects are aligned with broader business goals, managing timelines, and delivering measurable results
- Cultivate a Culture of Excellence: You'll be a champion for continuous improvement, leading by example to set the standard for operational rigor, data-driven decision-making, and a customer-centric mindset across the business
- Manage Key Relationships: You'll oversee and negotiate complex commercial relationships with key vendors and partners, ensuring optimal value and strategic alignment
- Leverage Data for Impact: You'll utilize and interpret deep operational data to uncover prescriptive insights, forecast future needs, and drive strategic initiatives that have a measurable impact on the business
- Drive AI Adoption: You'll demonstrate your expertise by actively using and promoting the adoption of AI and automation tools across the business to streamline workflows and unlock new efficiencies
Application process
- Closing date for applications: Monday 8th September 2025
Salary benchmarks
Our take
The energy landscape is one of the most dynamic and fast-evolving sectors in the world. More and more energy retailers are looking to move further toward digitisation and reap the benefits of modern technology in an increasingly connected world. But many are struggling with the transition, held back by legacy operating systems which slow them down, drain resources, and hamper innovation.
This is where Kaluza comes in. An ecosystem of platforms whose services range from energy billing to smart electric vehicle charging, Its real-time cloud platforms transform supplier operations, reducing the cost to serve and boosting customer engagement. Essentially, its platform is aimed at helping businesses streamline their operations, saving them time, effort, and money which can be better invested elsewhere.
Kaluza is riding the momentum of a growing desire for sustainable business and services. Its program relating to electric car charging, for example, will be able to capitalise on huge new demand in that sector - over 100,000 electric cars are already on the roads in the UK, and Bloomberg New Energy Finance has predicted that electric cars will account for over 50% of new global car sales by 2040. As the globe moves further towards sustainable use of energy in the coming years, Kaluza could be very well positioned to capitalise.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (1 round)
Jun 2024
$100m
LATE VC
Total funding: $100m
Company benefits
- Progressive leave policies - including leave dedicated to the moments that matter to you the most
- Annual discretionary bonus
- Dedicated personal learning and home office budgets
- Flexible working — we trust you to work in a way that suits your lifestyle
- 26 days holiday
- Kaluza Share Scheme
Company HQ
Kensington, London, UK
Articles
Leadership
Melissa Gander
(CEO)Initially joined Kaluza as COO before becoming CEO in 2024. Previously worked at OVO Energy in a number of roles, including Managing Director of Smart Metering and Group COO. Prior to that, they worked at INEXUS as a Process and Performance Analyst and a Customer Manager.
People progressing
Joined as Senior Technical Product Manager in 2017, promoted after 2 years to Head of Product, promoted again in 2024 to their current position as Director of Product.
Joined Kaluza in 2020 as a Software Engineer, and in less than 2 years was promoted to Software Engineering Manager and again promoted in 2023 to Senior Software Engineer.
Diversity, Equity & Inclusion at Kaluza
- We are developing an dedicated Early Talent programme with a focus on underrepresented groups, offering different training opportunities within the business
- Our applicant tracking system, Greenhouse, also anonymously tracks the diversity of each candidate pipeline, so we can proactively take action when a pipeline needs to be more diverse
- We invest in tools, like Textio, and focused diversity job boards to help us reduce bias in our job postings and recruitment activity
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within Kaluza and the wider community
- Within Kaluza we have belonging communities set up, to offer support and forums for everybody
- We run monthly Inclusive Hiring Skills & Bias training that are open to all Kaluza employees
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