Activation Engineering Manager, GrayMatter Robotics

• BS/MS in Robotics, Mechanical Engineering, Electrical Engineering, Computer Engineering, or equivalent experience
• 2+ years of experience in leadership, overseeing engineering teams, and successful project delivery
• 5+ years of experience in cyber-physical systems, manufacturing automation, or similar
• Strong leadership and interpersonal skills, build collaborative relationships, and communicate effectively across organizational levels
• Excellent written and verbal communication skills, with the ability to present technical information to both technical and non-technical stakeholders
• Willingness to work in a fast-paced environment with quickly changing priorities
• Must secure work authorization in the United States and maintain ongoing work authorization beginning at the time of hire through the entirety of employment

Desirable

• As an Activation Engineering Manager, you will lead our Activation team onsite in our Gardena, CA office, and at various customer facilities, to develop, implement and deploy robotic systems for surface treatment applications
• This is a multifaceted role, spanning technical leadership, operational success, and customer engagement
• The Activation Engineering Manager will oversee the entire activation org, ensuring the successful completion of each project, allocating resources and creating ambitious, yet attainable timelines while maintaining high-quality standards
• Operational Leadership:
• Providing technical leadership and expertise to drive team growth and success
• Conduct regular performance evaluations, provide feedback, and identify training needs to build a highly skilled and motivated engineering team
• Manage resource allocation, workload distribution, and project prioritization to ensure timely and successful project deliveries
• Oversee the activation stage of the project lifecycle, ensuring adherence to timelines, budgets, and quality standards
• Develop and maintain engineering best practices, processes, and standards for efficient project execution
• Collaborate with cross-functional teams, including design, development, software engineering, project management, and sales, fostering proactive communication and collaboration
• Drive continuous improvement initiatives to optimize system activation engineering processes, enhance product performance, and streamline development cycles
• Coordinate system testing, calibration, and troubleshooting activities to ensure optimal system performance and reliability
• Customer Success:
• Oversee the activation and integration of robotic systems at customer sites, working closely with the implementation team to create scalable and repeatable processes
• Collaborate with external customers and stakeholders to understand their needs, address technical challenges, and ensure customer satisfaction with delivered solutions
• Collaborate with the sales team, preparing proposals and conducting product demonstrations
• Provide training and support to customers, enabling effective operation and maintenance of deployed robotic systems
• Travel to customer sites as needed for on-site support and project activation
• Gather customer feedback and analyze market trends to identify areas for improvement and innovation in robotic system offerings