Sales Development Representative, Hiya
£35-45k
Offers Equity + Commission
Tues, Wed & Thurs in office
2+ days a week in office
Phone call security software
Be an early applicant
Phone call security software
201-500 employees
Be an early applicant
£35-45k
Offers Equity + Commission
Tues, Wed & Thurs in office
2+ days a week in office
201-500 employees
Company mission
To modernize voice with trust, identity, and intelligence.
Role
Who you are
- You're motivated by challenges and break larger goals into achievable milestones to stay on track
- You take ownership of your pipeline and use data to adjust your approach for maximum impact
- Goal orientated: You thrive in environments where performance is measured and targets are clear
- Fluent English (minimum requirement)
- Additional languages are a bonus but not required
- Sales and/or lead qualification experience (with an emphasis on outbound prospecting), ideally selling into the UK market
- Experience with lead qualification at all levels within organizations — managers, directors, VPs, executives
- You know what to say and, more importantly, how to say it
- Comfortable with making phone calls and objection handling
- Ability to work in a high energy, fast-paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work
- Proficient with standard corporate productivity tools
- Experience using Hubspot or Marketo, Salesforce, Outreach, LinkedIn Sales Navigator and other 3rd party integration tools
- Energised working at a fast-paced company where the feedback and cycle is measured in hours rather than weeks with lots of change
- "Get it done" attitude and team spirit while building a career-defining opportunity in a proven, results-oriented team
- The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you
What the job involves
- This is a UK Market SDR role, for which experience selling into the UK market with SaaS products is a core requirement
- This role is an individual contributor position responsible for qualifying and scheduling meetings for our Account Executives through both inbound and outbound processes
- You will be working closely with the sales and marketing teams
- The SDR will perform prospecting, marketing event outreach and perform general sales development functions to build a pipeline within targeted UK accounts designated by management
- This position has opened up because the SDR previously in the role has been promoted into an Account Executive position — a great example of the internal growth path available on this team
- We're excited about you because you're the kind of person that has high energy, is not afraid to get on the phone, has grit and wants to learn a lot about the SaaS sales process
- You will conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Hiya
- SDRs are the first impression for our prospects and have a huge impact on Hiya's success
- Build and manage lead development pipeline in an Inbound and Outbound motion
- Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume
- Achieve or exceed goal for qualified leads to Sales on a monthly basis
- Qualify all sales leads based upon lead qualification criteria definitions
- Research and identify high-potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc
- Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target UK prospects
- Develop superior customer service relationships with prospects
- Provide weekly activity reports to management
- Proactively learn Hiya product, competitive products, and market knowledge via website, on-line webinars, and other marketing information
- Update lead status and all prospect interactions in CRM application daily
- Continuous learning through mock calls, formal training, and regular coaching and feedback
- The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others' opinions and committing to decisions
- In an SDR role, you stay focused on hitting daily outreach numbers, booking qualified meetings, and consistently improving conversion rates
- Reports to: SDR Manager
Salary benchmarks
Our take
Combining data analysis with machine learning, the Hiya platform helps businesses and individuals field calls and block spam numbers from calling them. Saving businesses time and potential security breaches, the company aims to resolidify trust in business calls, especially from unidentified numbers.
Founded in 2016, Hiya claims that in 2022, spam calls were up by more than 30% and that spam and fraud callers are becoming more sophisticated. With tech advances in cybercrime, the opposite is true, too. Hiya use AI to fight the tech used by scammers. Its most recent product is a personalised AI that analyses personal data and learns from the calls an individual takes and hangs up. This innovation will help Hiya stand out in a competitive security marketplace, though one that is mostly focused on internet safety and company data breaches. Hiya has the potential to reach a far larger client base than just businesses, and this key difference has helped it raise $18 million in funding so far.
Of course, cybercrime evolves with the times, and Hiya will have to continue innovating to keep pace with radical shifts in how AI is used to scam individuals. With a 2025 launch of an AI assistant designed to screen deep-fake scam calls and a 2026-announced partnership with Vodafone, it seems to be doing so.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2023
$4.7m
EARLY VC
Jul 2017
$18m
SERIES A
Total funding: $22.7m
Company benefits
- Stock Options
- 100% Covered Medical, Dental and Vision
- 401K Program
- Vacation Package
- Paid Parental Leave
- Commuter Benefits
- Employer Covered Long-term Disability and Life Insurance
- Employee Learning and Development Budget
- Charitable Matching
Company HQ
Pike Place Market, Seattle, WA
Leadership
Alex Algard
(Founder & CEO)Previously Founder at Ekata, Whitepages, Co-Founder at CarDomain Network and Analyst at Goldman Sachs.
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