Regional Success Specialist, Salesloft
$60-82k
AI-powered sales orchestration platform
Job no longer available
AI-powered sales orchestration platform
1001+ employees
Job no longer available
$60-82k
1001+ employees
Company mission
To fundamentally transform sales.
Role
Who you are
- We are seeking an excellent communicator with solid knowledge of sales engagement who will engage, retain/expand, and increase our customers' understanding of Salesloft product offerings
- If you’re passionate about sales technology, providing a world-class customer experience, and thrive in a fast-paced, hyper-growth environment, then becoming a Regional Success Specialist is the career path for you
- 3+ years of experience in a professional services/customer success or sales role
- Experience working with a sales engagement platform
- Experience with an enterprise CRM. Salesforce/Dynamics Admin Certification is a plus!
- Experience supporting teams enablement on CRM, Automation, and Sales Engagement platforms
- Experience navigating large and complex organizations, including gaining access to key executives and stakeholders, with a proven record of attaining meaningful alignment and driving organizational revenue transformation
- Demonstrate strong interpersonal, verbal, and written communication skills
- Excellent presentation skills which encompass clear and compelling communication
- Flexible to meet client commitments including travel as needed to meet customers needs, up to 20%
- Self-motivated, creative, entrepreneurial
- Passion to expand business and technical knowledge, and keep up to date with best practices and latest technology
What the job involves
- At Salesloft, our Regional Success Specialists are pivotal to our company’s success
- You will be a key member of our high-performing global Strategic Services and Success team driving adoption, value, and ROI
- Your role will be to educate customers both 1:1 and at scale, delivering best practice training, analysis and insights for usage improvement, and new features of Salesloft
- You will be showcasing the platform on a daily basis which means you’ll have an immediate impact on the day to day lives of many of our customers
- Regularly evaluate customer usage patterns and provide relevant next-step recommendations to ensure ROI
- Share sales engagement insights and best practices, relevant to the customer’s current workflow, with an emphasis on how to execute those practices using Salesloft
- Ensure your activities are aligned and support the customer’s success plan
- Consult with individual-contributing end users, managers and VP level stakeholders from the customer team
- Support QBR planning and execution
- Guide clients through the launch of new programs, optimizations, and revenue goal attainment efforts
- WITHIN ONE MONTH, YOU’LL:
- Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique
- Join our 3-week Sales Bootcamp, where you will learn our software and all the skills necessary to set you up for success, allowing you to make an impact in the market quickly
- Begin 1:1’s with your manager, understand your 30-60-90 day plan, meet & shadow current members of the Salesloft team, and delve into your accounts
- Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
- Meet key partners in Account Management, Finance, Marketing, Executives etc. - they will be key relationships for you throughout your deal cycle
- Become demo certified
- WITHIN THREE MONTHS, YOU’LL:
- Be Salesloft admin certified
- Be enrolled in our Salesloft PM certification program
- Be a product expert and feel comfortable walking a customer through all aspects of the Salesloft platform
- Have proficiency in both the Salesloft product capabilities as well as modern sales engagement best practices
- Begin engaging with your book of business through proactive touchpoints and strategic customer meetings
- WITHIN SIX MONTHS, YOU’LL:
- Be running with your playbooks to encourage adoption, process optimization, and increase performance/production
- Be able to show quantifiable ROI to customers, in the form of success stories, of the work you have been doing with them
- Have a greater ability to understand deep technical aspects of a product and educate customers and peers using simplified explanations
- WITHIN TWELVE MONTHS, YOU’LL:
- Set an example for new Strategic Success Specialists, and assist in training, onboarding and motivating new Lofters
- Be a proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance
- Have a thorough understanding of the challenges an organization faces when implementing a new technology and how to help them manage change
Our take
Salesloft provides enterprise customers with an AI-powered engagement SaaS platform that integrates all customer communication channels and workflows, as well as providing sales analytics.
The company has been active since 2011, and has grown into one of the world’s leading customer engagement platforms, now counting the likes of IBM, Shopify, Google, Slack, and Cisco in its client base. The increased digitisation of the sales process in the last few years has seen Salesloft expand rapidly of late, particularly away from its US headquarters, with significant customer uptake in Europe.
One of its major investors, Vista Equity Partners, recently took a majority shareholding in the company which raised its value to well above $2 billion. Recent shifts in the C-suite are said to be seeing the company into its next season of growth. With its future looking secure, Salesloft intends to continue its expansion through Europe before targeting other markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2021
$100m
SERIES E
Apr 2019
$70m
SERIES D
Total funding: $245.7m
Company benefits
- Health, dental & vision plans
- Untracked & unlimited PTO
- Mental healthcare (in-person and virtual)
- Fertility aid
- Parental leave
- Charity contribution matching
- After 6 years at Salesloft, all Lofters are eligible for a paid 6 week sabbatical with a $10,000 stipend
- 401K & company Match
Company HQ
Midtown Atlanta, Atlanta, GA
Leadership
Kyle Porter
(Board Chair)Before co-founding Salesloft in 2011, they worked as Vice President of Marketing at video display manufacturer NanoLumens. Prior to joining NanoLumens, they ran their own small business at a young age, deploying digital gaming machines & place-based advertising to restaurants, sports bars, and pubs.
David Cummings
(Board Member)Seasoned tech entrepreneur, founder and investor. Has founded or co-founded 10 companies including Pardot, Terminus, and more recently Atlanta Ventures and Atlanta Tech Village.
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