Community Manager, Whalar
$95-105k
Office located in Greenpoint, Brooklyn, NY
Creator talent & brand partnerships agency
Open for applications
Creator talent & brand partnerships agency
201-500 employees
Open for applications
$95-105k
Office located in Greenpoint, Brooklyn, NY
201-500 employees
Company mission
To harness the power of the creator community by encouraging positive social change through strategic partnerships with world-class creators, brands, and leading social platforms.
Role
Who you are
- 3+ years in membership management, community engagement, or hospitality
- Strong relationship-building, communication, and interpersonal skills
- Experience in event activation and CRM systems (PeopleVine preferred)
- Proven track record in planning and executing membership growth initiatives
- Ability to adapt to a fast-paced, dynamic environment
- Passion for The Lighthouse’s mission and supporting creators
- A collaborative mindset, eager to work with cross-functional teams to enhance the member experience
- Strong ties to the Creator Generation, with a deep understanding of their needs, challenges, and ambitions
- A commitment to diversity and inclusion, reflecting the values of The Lighthouse
- A passion for creativity, innovation, and the evolving creator economy
- Understand the philosophical difference between being a Leader versus being just a Manager
- Be a good person
What the job involves
- The Community Manager will lead The Lighthouse Venice membership program, curating a creative, career-focused collective. The role focuses on building strong relationships, operational excellence, and strategic planning to grow the membership base while aligning with The Lighthouse’s mission
- Track membership growth (750 members, 16 Work Studios)
- Build relationships with creators, communities, and partners to drive interest
- Host acquisition events and ensure attendance at key events
- Collaborate with Marketing to target communications and manage inbound requests
- Handle membership applications and serve as the primary contact for member interactions
- Foster community connections and support campus tours and orientations
- Assist with member event activations
- Work with leadership on strategic plans for membership growth
- Manage budgets and track financial targets with the General Manager
- Lead quarterly planning for membership goals and network at industry events
- Partner with teams to enhance member engagement
- Maintain CRM expertise (PeopleVine) and manage member data
- Conduct campus walkthroughs and support reception during events
- Ensure smooth event check-ins and represent members at council meetings
Application process
- Start Date: ASAP
Our take
The creator economy is worth billions, but in many ways it is still in its infancy. There are few clear paths to connect brands, content creators, and social platforms in a holistic way. Whalar, however, is challenging this notion by directly managing creator talent and brand partnerships.
Whalar delivers complimentary services encompassing talent management and brand partnerships, as well as proprietary technology platforms to power campaigns at scale. Though founded as a simple influencer marketing agency, the company has been astute in its hiring to build up its expertise, bringing on board executives with experience across the social media, consumer goods and advertising industries.
The company’s client list tells its own story – with notable names including Google, TikTok, McDonalds and Spotify. Operating in such lucrative circles has allowed Whalar to expand internationally. The company has also begun bolstering its standing through the acquisitions of C Talent (a consultancy that represents high-profile Deaf and Disabled talent), and creator management company Sixteenth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$3m
SEED
Mar 2016
$0.6m
SEED
Total funding: $3.6m
Company benefits
- Remote/flexible work with offices in NY, London, LA and Malaga
- 25 working days of paid vacation each year, with office closure between Christmas and New Year's Day
- Up to four months of fully paid parental leave
- Charity volunteer days
- Home office stipend
- Professional development stipend
- Company-wide yearly bonus
- Private medical insurance
- Health cash plan
- Private pension scheme
- Monthly phone/internet reimbursement
- Calm App subscription (Add up to 4 dependents)
- Fwrd personal development App subscription
Company HQ
Fulton Ferry District, NY
Leadership
James Street
(Co-founder)Co-CEO at Whalar Group and Member of the Advisory Board at Cerqular. Co-founded and is still active at clothing brand Old Harry, and wristwatch brand Shore Projects.
Neil Waller
(Co-founder)AAF Hall of Achievement Inductee. Also co-founded Shore Projects and Old Harry. Is a founding investor in a number of startups including EnviroBuild, Project Blu and Gratsy.
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