Executive Assistant to the Chief People and Transformation Officer, Charlotte Tilbury

Salary not provided
Senior level
London

3-4 days a week in office

Charlotte Tilbury

Makeup, skin care & beauty collection

Be an early applicant

Charlotte Tilbury

Makeup, skin care & beauty collection

1001+ employees

B2CLifestyleBeautyWellbeingeCommerce

Be an early applicant

Salary not provided
Senior level
London

3-4 days a week in office

1001+ employees

B2CLifestyleBeautyWellbeingeCommerce

Company mission

To empower everybody in the world to be the most beautiful version of themselves.

Role

Who you are

  • Previous experience as an Executive Assistant, ideally within the beauty, retail or consulting
  • Excellent people skills and the proven acumen to handle both delicate and complex situations whilst juggling multiple responsibilities
  • Excellent written and oral communication skills
  • Demonstrated ability to work in a fast-paced environment and proven ability to manage senior stakeholders
  • Demonstrated experience of dealing with highly confidential information
  • Ability to balance long term projects with the urgency of immediate demands
  • Excellent workload prioritisation
  • Strong presentation skills, ability to amend documents and the ability to convey complex messages succinctly and convincingly
  • Experience of giving, receiving, and acting upon constructive feedback
  • Able to act with integrity
  • A high level of emotional intelligence
  • Ability to work flexibly, particularly under pressure
  • We highly value multilingual skills in our team. Fluent in Spanish would be desirable

What the job involves

  • The Executive Assistant’s primary role is to be ‘right hand person’ to the Chief People and Transformation Officer
  • The individual must be able to understand the importance of prioritising meetings, able to manage workload and administer effective meeting cadence across the senior leadership team and external stakeholders
  • The Executive Assistant will be required to support the Chief People and Transformation Officer with minute taking at the relevant internal meetings
  • The role requires a firm understanding of the dynamics of the business and its individual departments, its priorities, people, and strategies
  • The ideal candidate will have excellent organisational and people skills, a determination to make things happen and the initiative to thrive in a fast-paced, growing environment
  • The Executive Assistant will report into the Chief People and Transformation Officer
  • Liaise with the Executive Team, cross functional and global teams
  • Provide support when other EAs are out of the business when requested
  • Accountable for diary and inbox management, ensuring that the Chief People and Transformation Officers time is managed effectively by understanding daily and weekly priorities and making judgement calls on prioritisation of their appointments to maximise the reach and impact: taking a strategic approach to the use of available meeting hours, managing multiple time zones, and recommending efficiencies in meeting regularity and attendance
  • Prioritise and plan diaries/mailboxes, taking a forward-thinking approach to ensure all pre-read and meeting agenda is received in appropriate time, minutes are circulated, actions are followed-up and incoming requests are prioritised
  • Ensure the production of timely briefings, presentations, and notes to the leadership team from meetings (as appropriate)
  • Manage the travel and expenses budget, including planning all international trips with regional teams and annual global team gatherings
  • Managing Team budgets, including raising the necessary POs and liaising with the Global Finance Team to ensure the timely processing of invoices
  • Undertake any other duties or projects within the nature and grade of this position as required, including occasional out of hours working
  • Assisting with external commitments when required
  • Facilitating team initiatives such as monthly team meetings, social events, team offsite days and team recognition awards
  • Being a key point of contact for the direct teams if they have any queries
  • Collaborate with cross-functional teams to gather input and prepare engaging presentations, ensuring all information is accurately presented. Additionally, manage and administer monthly process to maintain consistent workflow and efficiency

Salary benchmarks

Our take

Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.

The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.

Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Many candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Company benefits

  • Generous staff discount
  • Generous product gifting
  • 25 days holiday plus bank holidays
  • Hybrid, flexible working
  • Dog friendly office on Monday and Fridays
  • Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work and pension contribution

Company HQ

London, UK

Leadership

Charlotte Tilbury

(Founder)

Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.

Demetra Pinsent

(CEO, not founder)

Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.


People progressing

Joined as Customer Service Manager in the early stages of the company, was promoted to website coordinator after 10 months, and is now Head of Digital Content.

Joined as a Junior-level producer in January 2017. She was promoted three times in 5 years, most recently to Creative Production & Project Management Director.

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