Mid-Market Sales Manager, Klaviyo
Northern Europe
£132k
Eligible for variable compensation
1+ day a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
£132k
Eligible for variable compensation
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 3+ years of mid-market/enterprise/strategic Account Executive experience
- Proven track record of being a consistent top sales performer - experience in the MarTech space a plus
- 1+ years of team lead and/or management experience, a plus - team lead/management experience in mid-market/enterprise/strategic sales preferred
- High school diploma or equivalent work experience, a Bachelor’s degree or above a plus
- Knowledge of how to manage 1:1s, team meetings, overall cadence with the team and most importantly a strategy for generating and closing outbound opportunities of a high level of complexity and longer/more strategic sales cycle
- Experience either in management or as an individual contributor at working complex accounts that require legal modifications, RFP and ROI reports, security assessments, and creating work back plans
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals who are tenured in their sales experience
- A passion for training and development
- Savvy with data and looking at trend analysis to measure rep performance
- Confident and willing to take part in healthy debates
- Detail oriented, organized and a self-starter
- Excellent sales and customer service skills
- Strong coaching and leadership skills
- Ability to function well in a high-paced and at times stressful environment
What the job involves
- The MM+ (read Enterprise) Sales Manager recruits, trains, develops and supports new and experienced Account Executives to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis
- Responsible for training and developing their direct reports, while also being on top of the forecast and important lead indicators of success
- Manage the accuracy of the forecast
- Drive outbound efforts in generating and closing new business
- Training and development and building out an ongoing skills analysis aimed at designing a scalable curriculum for improvement/advancement
- Inter-department collaboration across product, marketing, training, support and sales enablement
- Performs other related duties as assigned
- Supervisory Responsibilities:
- Recruits, interviews, hires, and trains new staff
- Oversees the daily workflow of the department
- 1:1s with direct reports
- Drive and motivate the team around the key objectives
- Identify and address gaps in performance and areas for improvement
- Provides constructive and timely performance evaluations
- Handles discipline and termination of employees in accordance with company policy
Salary benchmarks
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
- Income protection of 50% of your salary for up to 5 years
- Professional coaching or wellness support through Modern Health
- Through Cyclescheme, you can purchase a bicycle and accessories, up to £2500, and make payments through salary sacrifice over a 12-month period.
- Financial wellbeing coaching via Bippit
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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