Senior Employee Relations Manager, Fastly

• 10+ years of progressive experience in employee relations, investigations, employment law and/or workplace compliance-related efforts for both small and larger, globally distributed organizations. Proven history of responding to and effectively resolving complex employee situations
• Experienced in partnering with HR and legal teams to develop, design, and implement employment-related policies and programs
• Expert analytical skills; uses data to form hypotheses, draw insights, form narratives, prioritize, and influence decisions
• Strong business and people acumen, as well as consulting, conflict resolution and facilitation skills
• Consultative approach; prior track record of successfully advising various stakeholders and executives re: employee relations issues
• Maintains objectivity, demonstrates empathy and exercises sound judgment in working through difficult, complex, and confidential issues
• Excellent communication skills; ability to influence and communicate effectively at all levels of the organization
• Demonstrated ability to effectively self-manage, work collaboratively, prioritize competing priorities, and meet deliverables and timeframes
• In-depth understanding of diversity, equity and inclusion issues and how they apply to employee relations

Desirable

• Serve as subject matter expert, provide guidance and develop best practices in employee relations and workplace compliance. Develop resources and tools for Fastly’s People team to manage various aspects of employment and compliance
• Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues
• Provide expertise, guidance and coaching on preventing, addressing and resolving employee issues and with leaders, managers and HR partners
• Provide subject matter expertise in specialized regulatory areas globally (including EEO, ADA, OFCCP, FMLA, WARN Act, OSHA, FLSA,etc.)
• Improve existing employment policies; develop and draft new policies and document practices as needed
• In partnership with Legal, design, develop and draft employee-facing and HR Compliance policies and processes for both US and globally
• Create communications, training materials, and other change management mechanisms to educate the company on new and revised policies, processes, and programs
• Respond to and investigate concerns and complaints; oversee investigations, and provide status and progress updates to VP, People Strategy & Ops and appropriate executives. Facilitate executive-level discussion on responding to complaints and proceeding actions. As appropriate, engage external investigators for complex and/or highly sensitive cases
• Ensure oversight and governance of policies and practices globally, including interpreting and apply understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries
• Partner with the People Partner team on the execution of organizational changes and performance-based exits (org changes, job eliminations and involuntary exits)
• Identify patterns and recurring issues and make recommendations to improve organizational effectiveness