Head of Order Management & Billing, Harvey
$196-265k
Offers Equity • Offers Bonus
Domain-specific AI for legal and professional services
Be an early applicant
Domain-specific AI for legal and professional services
501-1000 employees
Be an early applicant
$196-265k
Offers Equity • Offers Bonus
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- Bachelor's degree in Business, Finance, Accounting, or related field
- 12+ years of progressive billing operations and accounts receivable experience in a combination of high-growth technology companies and/or public companies
- 5+ years of leadership experience scaling teams through periods of significant growth; demonstrated success in organizational design, effective hiring, setting team priorities and OKRs, coaching and developing talent, and driving performance
- Demonstrated ability to own an entire function with full accountability for strategy, execution, and results in ambiguous, fast-paced environments
- Hands-on experience with modern billing systems (CRM, CPQ, billing platforms) and integration with ERP systems (Netsuite preferred)
- Strong analytical mindset with proven track record driving process improvements, automation, and scalable operations to support significant revenue growth
- Excellence in cross-functional collaboration and stakeholder management across technical and business teams
- Strong experience with revenue accounting principles (ASC 606) and ability to support month-end close and audit processes
- Data-savvy with proven track record working with large datasets and ensuring data accuracy and completeness for financial reporting and ERP systems
- Knowledge of consumption-based and subscription billing models with experience in complex pricing structures
What the job involves
- We are seeking an experienced leader to own and scale Harvey’s Order to Cash function, including billing, collections, and cash application
- This critical role reports to the Head of Revenue Accounting and has full accountability for building and leading the Order to Cash organization, from order generation through cash collection
- You'll be instrumental in establishing scalable processes, systems, and teams that support our global operations, while maintaining the highest standards of accuracy and customer experience
- Own the full Order to Cash cycle: Take full accountability for the customer billing lifecycle from contract finalization and provisioning through invoice generation and collections, ensuring accuracy, timeliness, and scalability
- Drive Operational Excellence: Establish unified SLAs and performance standards across the order to cash cycle while reducing manual interventions through systematic process improvements and automation
- Build Systems & Automation: Collaborate with Business Systems and GTM to implement scalable systems and automation. Lead billing system configurations, automate workflows, and integrate billing systems
- Partner with Deal Desk and GTM Teams to provide strategic consultation on systems infrastructure and deal structuring to enable seamless contract-to-billing execution
- Serve as escalation point for billing and payment inquiries, maintaining exceptional customer experience throughout the billing cycle and ensuring timely payment of invoices
- Work closely with GTM and Product organizations to orchestrate comprehensive end-to-end testing of the billing process for all product changes
- Own related procedures in month-end close and financial audit: Play a critical role in close and audit processes, ensuring accuracy and completeness of upstream data flowing into financial systems and ERP
- Establish Controls & Compliance by implementing key controls, segregation of duties (SOD), and audit-ready processes supporting enterprise-grade operations
- Deliver Analytics & Insights: Develop KPI dashboards and billing metrics for data-driven decision-making
- Establish, scale, and develop the Order to Cash organization; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Oct 2025
$160m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.0bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
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