Associate Solutions Engineer, nTop

• B.A. or B.S. required; STEM degree such as mechanical engineering preferred
• Customer-focused, enthusiastic, positive and service oriented attitude with a strong understanding of engineering software or experience in a technical environment
• Exceptional communication skills (written and verbal), highly organized, collaborative and detail oriented
• Empathetic, positive attitude with a desire to help our customers reach their goals
• Results-driven mentality, with a bias for speed and action

Desirable

• We are looking for a passionate Associate Solution Engineer, EMEA to support our team and help drive value for our customers through adoption of the nTop platform
• This role will be critical in helping our customers achieve success by creatively leveraging nTop platform solutions to address complex challenges
• This role will work collaboratively with Customer Success Managers, Sales Reps, Application Engineers, Product, etc. to help drive the voice of the customer into everything we do at nTop
• This role is remote within France, Germany, or the United Kingdom, and reports to the Solution Engineer Manager
• Act as a subject matter expert in nTop software, continuously build upon this software skillset through internal training and real world, customer facing workflow development
• In this entry level role you will support all internal groups within the Customer Success Organization, with a strong emphasis on Solutions Engineering and Onboarding Engineering teams
• Drive value within nTop’s broader GTM team by acting as technical representative to the sales “POD”
• Own technical relationships within your POD teams book of business
• Develop, troubleshoot, and otherwise “unblock” customer authored nTop workflows in order to facilitate healthy software adoption and customer growth