Senior Account Manager, Zinc Work
£45k
+ 50% OTE; + Zinc shares, issued through the EMI Scheme
2 days a week in office
Automated employee reference and background checking software
Posted today
Automated employee reference and background checking software
101-200 employees
Posted today
£45k
+ 50% OTE; + Zinc shares, issued through the EMI Scheme
2 days a week in office
101-200 employees
Company mission
To change the way people prove their work identity.
Role
Who you are
- Proven experience in strategic account planning, renewal & upsell negotiations
- CRM proficiency and strong pipeline management skills
- Revenue forecasting & reporting expertise
- Solid understanding of SaaS commercial models (ARR, NRR, churn). 💡
Desirable
- Knowledge of HRTech or background checking
- Data analysis skills in Excel/Google Sheets (dashboards, pivot tables)
- Familiarity with project management tools (Asana, Notion, Monday)
What the job involves
- We’re scaling our Senior Account Management team to manage a growing portfolio of high-value enterprise and regulated clients. This role is all about ensuring retention of ARR, driving upsell opportunities, and strengthening our value-led approach
- Lead renewal negotiations and unlock upsell / cross-sell opportunities
- Develop and execute success plans that deliver measurable ROI. 📈
- Act as a strategic partner and trusted advisor to high-value clients
- Monitor account health through dashboards/CRM — proactively escalate risks
- Collaborate cross-functionally to champion client needs and feedback
- Contribute to continuous improvement of account management strategy and process
Application process
- Application Deadline: September 26, 2025
Salary benchmarks
Our take
The existing processes for referencing and background checking suffer from notable inefficiencies, marked by biases, time-consuming procedures, and an intimidating experience for candidates. Addressing these challenges, Zinc Work aims to solve these processes by introducing an automated reference and background-checking solution.
Setting itself apart in the market, Zinc Work focuses on the user-friendly design of its solution, its swift integration into existing Applicant Tracking Systems (ATS), and its high level of customisation. With a vision to offer a solution for background checks, Zinc covers a spectrum from criminal record checks to financial, education, identity, employment, and reference checks.
Funding secured in 2023 was led by esteemed financial services investor AVP (AXA Venture Partners) and supported by Seedcamp, and will facilitate the launch of groundbreaking industry initiatives. These include the introduction of the first reusable global Right To Work check, the first Employment verification reference integrated with HMRC, and a background check template library collaboratively contributed to by over 40 Zinc Work customers. This financial injection underscored Zinc's commitment to innovation and reinforced its position as a trailblazer in the realm of automated reference and background checking solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% female employees
Company
Funding (last 2 of 3 rounds)
Jul 2023
$6.8m
SERIES A
Mar 2022
$1.4m
SEED
Total funding: $8.7m
Company benefits
- 24 days holiday + Bank Holidays + your birthday off
- Apple laptop and latest tech gear for your home workstation
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company Retreat - this year in 🇫🇷
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
Company values
- Empathy: Seeking to understand your perspective first
- Collaboration: We will work teogether to solve problems
- Empowered: Empowering candidates with information and data
- Speed: We will work to deliver at pace
- Integrity: We are truth seekers, providing transparent information
- Pragmatic: We're a solutions oriented team that seeks to solve
Company HQ
London, UK
Leadership
Charlotte Lucy Hall
(Co-Founder)Previously a Marketing Manager at Superscript, Podcast Producer at Talent Hacks for Scaleups, and a Marketing Executive at ILTM.
Luke Shipley
(Co-Founder)Previously EMEA Head of Technology at Intelletec for 1 year. Has also co-founded stitch Leggings and Lean Lychee.
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