Director of People Solutions, Delivery Hero
HR Ops, Global Mobility, Support, Onboarding
Local delivery platform
Job no longer available
Local delivery platform
1001+ employees
Job no longer available
1001+ employees
Company mission
On a mission to deliver anything, straight to customers’ doors.
Role
Who you are
- 8+ years industry experience in People Operations/ HR working in Hi-Tech/ E-commerce/ Online industry
- Excellent organizational and leadership skills
- A business acumen partnered with attention to the human element
- Demonstrated track record of developing effective relationships across the organization
- High knowledge of human resources processes and best practices
- Strong technical HR knowledge - Workday and/or other HCM solutions
- Fluency in English, other languages are considered a plus
- Good working knowledge of European employment laws
What the job involves
- Hero Support team: our first level of support for employees located in Berlin. Supporting policies, contracts, queries and all kind of people initiatives
- Global Hero Support functions: international hiring and remote employees support
- Global Mobility: lead the Global Mobility team around inmigration, relocation, VISA support and related processes
- Onboarding Experience: we onboard 100+ Heroes to our team and provide an inspiring first week to all of them
- Global support for people technology queries. Supporting 25.000 employees globally with any Tier 1 query related to systems, mainly Workday
- Lead a team of 20+ professionals with 4 direct reports
- Drive People Operations and Culture initiatives globally around the different support functions in the team
- Lead and/or support future global initiatives related to process improvements or shared services set-up
- Support the onboarding of new companies into the Delivery Hero people systems and support model
Our take
Until relatively recently, delivery services were out of the question for many local restaurants and businesses due to high costs and logistical complexity. Delivery Hero solves this problem by enabling fast and flexible delivery for restaurants, takeaways, and grocery stores.
Since its founding in 2008, Delivery Hero has grown into one of the world's biggest online delivery platforms, alongside rivals Uber Eats, Deliveroo and Just Eat. Delivery Hero operates in over 70 countries, and owns a number of other big-name brands, such as Asian delivery giant Foodpanda.
Delivery Hero owes much of its success to its impressive adaptability, having branched out into new markets such as quick commerce. As with many of its peers, the company has had to grapple with the effects of the 2023 economic situation, cutting jobs in Taiwan, Berlin and Turkey at the end of that year. However, it has remained steadfast in its goal to increase efficiency throughout the organization and move ahead with "ambitious plans" for the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
May 2017
$431.5m
GROWTH EQUITY VC
Jun 2015
$110m
LATE VC
Total funding: $1.8bn
Company benefits
- Significantly subsidized rates with either Gympass or Urban Sports Club
- Weekly Online & Onsite Yoga sessions
- Free Headspace membership to help reduce stress levels
- Subsidized bicycle membership rates
- Comprehensive and targeted Medical Checkups in the office
- Employee Assistance Program (EAP) - Professional 24/7 guidance for any matters they may need support with
- Employee Share Purchase Plan (‘ESPP’)
- Corporate Pension Plan
- Life & Accident Insurance
- Special conditions and rates with Deutsche Bank
- Hero Piggy Bank - Save for your sabbatical
- Corporate Discounts on your favorite stores, e.g. car hire, clothing, furniture, etc..
- Subsidized membership rates (discount) for BVG tickets
- Digital meal vouchers to be used in restaurants and grocery stores
- Subsidized food in the office via Smunch
- Food vouchers to use on orders with Foodpanda
- Parental Support
- Personal education budget of 1,000 EUR per year
- Language Support - We provide multiple flexible language learning offers to our employees
Company HQ
Mitte, Berlin, BE
Leadership
Niklas Östberg
(CEO)Previously worked as a Project Manager for Oliver Wyman, and co-founded OnlinePizza.se.
Markus Fuhrmann
(Co-Founder)CEO of GROPYUS. Also co-founded One Ukraine, Cavalry Ventures, Web2Asia, Mjam, and BAYES Holding.
Lukasz Gadowski
(Chairman)Founder and CEO of Team Global, and Partner at MILES Mobility and ZAPATA. Previously founded VM, and co-founded Circ.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job