Lead Product Manager, Zoom
Telco International Expansion
$140.4-324.5k
Work platform for human connection
Job no longer available
Work platform for human connection
1001+ employees
Job no longer available
$140.4-324.5k
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- 10+ years Product Management experience
- 5+ years Telecommunications and/or UCaaS experience
- Have launched or managed products at SaaS pace
- Have telephony and network experience - knowledge of SIP, H.323, UDP, and VoIP standards
- Recognize that speed is everything, but prioritizing the right thing is equally important - you appreciate delivering impact quickly
- Have a certain level of exposure to APAC / MEA market would be critical (as in this case)
- Have been in a prior product management role
- Network background + carrier relationships + telco regulatory chops
What the job involves
- At Zoom, you’ll help shape and execute our vision to elevate the global telecom network and services
- You’ll lead our international strategy and deliver the most delightful communications experience to customers around the world
- This role offers the opportunity to collaborate with other product managers to build a large global telephony and messaging network, creating impactful and innovative solutions
- Our team is focused on expanding Zoom’s global telecommunication capabilities, ensuring seamless communication for users across diverse markets
- We are passionate about building scalable and reliable telecom services that cater to the unique needs of local and global customers
- Our focus is on delivering these solutions while maintaining the simplicity of SaaS products
- We work closely with cross-functional teams to drive the growth and success of Zoom’s telephony and messaging offerings
- Creating next-generation global telecom capabilities that provide the best experience for local markets
- Leading the global expansion strategy to make telecom services available worldwide, with the simplicity and ease-of-use of SaaS services
- Driving capabilities that fulfill local regulatory requirements and acting as a thought leader in developing best practices with the regulatory team and regulators
- Collaborating with the operations team to build the right infrastructure that offers the highest level of reliability, quality, and cost-effectiveness
- Driving a platform-centric approach to product development by defining scalable service capabilities through APIs and frameworks
- Developing relationships with the supplier and partner ecosystem to connect with the global telecom network
- Creating functional and delightful experiences for internal operations and regulatory teams responsible for delivering complex telecom services
Application process
- Anticipated Position Close Date: 09/27/24
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Share this job
View 51 more jobs at Zoom