Sales Operations Analyst, Dynatrace
Business Intelligence
Office located in Waltham, MA
Digital and application performance monitoring
Job no longer available
Digital and application performance monitoring
1001+ employees
Job no longer available
Office located in Waltham, MA
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- 1+ years of relevant Sales Operations or Finance Operations experience
- Bachelor’s degree required
Desirable
- 2+ years of experience in analytics with Software or High Tech companies
- Bachelor’s degree or higher Preferably in Business, Information Systems, Statistics, Data Science, Computer Science, or similar field
- Experience with Power BI, Tableau, or similar reporting experience
- Experience and proficiency in Excel, including pivot tables, graphing, complex formulas, and Visual Basic macros
- Experience with SQL (Postgres, Snowflake, or similar DBMS)
- Experience using scripting languages to work with data such as Python or R
- High level of comfort navigating and leveraging Salesforce.com (or related CRM)
- Comprehensive grasp of data modeling and data visualization methods
- Knowledge of data gathering, cleaning and transforming techniques
- Ability to tell the business story through summarizing your data findings and contextual insights with the use of data visualization tools
- Demonstrated written and verbal presentation skills to present insights and compelling recommendations to a diverse and often senior audience
- Analytical mind with a problem-solving aptitude
- Strong attention to detail and accuracy of results
- Proven track record of delivering timely and accurate results in a fast-paced environment
What the job involves
- The Sales Operations Analyst will be a member of the Data Strategy and Business Intelligence team within Sales Ops at Dynatrace, and will be part of a dynamic, fast paced organization experiencing rapid growth and success
- Successful candidates will have the ability to quickly understand the sales organizations needs at a global scale and will be able to work with technical teams to implement and design datasets/dashboards to articulate business trends to non-technical users
- The candidate will work frequently with Sales and operations leadership and Business Systems teams to leverage analytics and provide business insights to Executive leadership, Sales management, and internal operations
- The role will act as a key business partner with Sales, Sales Operations, CRM, Business Systems, Finance, etc
- Work with stakeholders by building dashboards, supporting special data projects, leveraging data to identify and tell a story around business performance
- Develop and publish reports utilizing Power BI, Salesforce, and Excel for monitoring and analyzing business performance
- Curate actionable datasets for stakeholders by developing SQL queries in PostreSQL and Snowflake
- Translate end-user requirements into technical specifications for development and BI teams
- Act as a resource for technical teams to validate and implement enhancements and improve processes
- Work with stakeholders to ensure quality and accuracy of data
- Provide training to stakeholders on how to access and use reports
- Respond to feedback promptly and actively adjust reporting to better fit the needs of the business
- Collaborate cross-functionally to improve current operations reporting to improve efficiency and provide recommendations on new data to capture for future analysis
Our take
Dynatrace is a software intelligence platform that is providing monitoring and analytic solutions as well as automation capabilities that allow clients to automatically scale their applications. Designed to help organizations better understand and optimize their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognized as a leading provider of software intelligence solutions, the Dynatrace platform is utilized by some of the world's leading brands, including 72 of the Fortune 100, to optimize their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $24.4m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
- Unlimited personal time off
- Employee stock purchase plan
- Transportation/commuter stipend
- Medical/dental benefits
- Company matching 401(k) plan for retirement
Company HQ
North Waltham, Waltham, MA
Leadership
Bernd Greifeneder
(CTO & Co-Founder)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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