Account Manager, Kafene
$60-85k
Lease-to-own options for furniture, appliances, electronics, and more
Job no longer available
Lease-to-own options for furniture, appliances, electronics, and more
101-200 employees
Job no longer available
$60-85k
101-200 employees
Company mission
To empower flexible ownership solutions.
Role
Who you are
- The ideal candidate should have prior experience in Sales and/or Account Management, a strong understanding of the SMB furniture and appliance industry, and excellent communication and negotiation skills
- Bachelor's degree in Business Administration, Marketing, or a related field is required
- 2+ years of prior experience in Sales and/or Account Management, preferably in the Fintech or SaaS industry
- Excellent interpersonal and relationship-building skills to establish rapport with clients and effectively manage house accounts
- Strong negotiation and communication skills, both verbal and written, to effectively address client needs and present proposals
- Ability to work independently, prioritize tasks, and manage time effectively to meet sales targets and deadlines
- Self-motivated and goal-oriented, with a passion for delivering exceptional customer service
- Familiarity with Hubspot and the ability to speak Spanish is a plus
What the job involves
- As an Account Manager, you will be responsible for managing house accounts and building strong relationships with small and medium-sized merchants (SMBs)
- Your primary objective will be to maximize sales and revenue by understanding the needs of our clients and providing exceptional service
- Develop and maintain relationships with our merchants to grow and manage house accounts
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service
- Maintain regular touchpoints with merchants, and serve as the primary point of contact to understand their business needs, identify opportunities to increase lease generation and identify areas to improve our product
- Collaborate with clients to create customized solutions that meet their specific requirements and drive sales
- Work closely with our Area Sales Managers to ensure their Accounts have adequate coverage
- Negotiate pricing, discounts, and terms of sale to ensure both customer satisfaction and company profitability
- Work cross-functionally with internal teams such as sales, marketing, product, and operations
- Prepare and deliver sales presentations, proposals, and reports to clients, showcasing product offerings and highlighting value propositions
- Track and analyze sales data, customer behavior, and market trends to identify opportunities for revenue growth
- Provide accurate and timely sales forecasts to inform strategic planning
- Stay up-to-date with industry trends, product knowledge, and market developments to maintain a competitive edge
Our take
Historically, bad credit and poor purchasing power have excluded many consumers from buying higher-priced household items. Classic lenders are reluctant to offer plans to those with poor or absent credit pasts, and it can be hard for low-income households to save enough money for upfront purchasing. Kafene, founded in 2019, integrates lease-to-own agreements at point-of-purchase; opening up furniture, appliance, and electronics businesses to underserved consumers.
Lease-to-own is no new concept, but bringing this type of agreement to furniture and similar markets is relatively novel by comparison. Kafene’s toolbox – driven by custom-built technology – underwrites, approves, and enables payment in less than five minutes. Its point-of-sale nature means it does not interrupt the shopping experience and, additionally, consumers can manage existing leases through the website which encourages a positive consumer-lender relationship.
Kafene has seen substantial investment which is set to increase headcount to meet demand from merchants and consumers. Although it is only one of many buy-now-pay-later startups, the market for these platforms is huge and there is certainly room within it for Kafene to continue to grow.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2023
$12.6m
SERIES B
Sep 2022
$18m
SERIES B
Total funding: $77.1m
Company benefits
- Comprehensive healthcare coverage, including dental, vision, and dependent care benefits
- 401(k) plan and options for medical HSA and FSA
- Generous paid time off and parental leave
- Hybrid workplace setup with home office equipment provided
Company HQ
Midtown East, New York, NY
Leadership
Neal Desai
(Co-Founder & CEO)Former CFO at Octane Lending. Prior experience as a Portfolio Manager. Has worked at Summit Securities Group, Hard Eight Holdings, and Merrill Lynch.
James Schuler
(Co-Founder & CTO)Co-founded Atlas Holdings Group, FundElevator and Eligible Inc, and was CTO at all three.
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