Technical Enablement Manager, EGYM
International Focus
Smart fitness technology for gyms
Job no longer available
Smart fitness technology for gyms
201-500 employees
Job no longer available
201-500 employees
Company mission
To connect the dots between exercise and real health outcomes by partnering with fitness and health facilities worldwide to make workouts smarter, more efficient, and fun for everyone.
Role
Who you are
- Are you motivated to be part of our vision "making the gym work for everyone" and want to lead our customers to success with our Connected Training Floor
- Customer Experience: You have experience in working with customers and can successfully manage customer meetings, even for more complex customer issues
- Technical Understanding: You have a strong technical understanding of software systems and mobile apps and are ideally familiar with APIs. Programming skills are an advantage
- Way of Thinking: You are characterized by analytical thinking and problem-solving skills, have a high level of consulting competence and a quick grasp of new ideas
- Working Style: You can effectively manage multiple projects and tasks in parallel and find solutions promptly through close communication with your colleagues
- Soft Skills: You are curious, like to take the initiative, are eager to learn and can deal well with change
- Tools: You have very good Excel skills and have already worked with Salesforce and Jira
- Languages: You are fluent in English and Dutch. German is a Plus
What the job involves
- Implementation of the Connected Training Floor: You ensure smooth implementation of our Connected Training Floor (e.g., interfaces to membership management, Smart Cardio, etc.) at our customers
- App Implementation: You are responsible for successful implementation of our personalized apps with all technical feature sets
- Customer Satisfaction: You understand customer and partner needs and define implementation processes through close communication to ensure consistent customer satisfaction
- Collaboration: You work closely with our experienced product team on interfaces and apps to create an optimal customer experience and continuously improve the process
- Documentation: You assist in creating and updating documentation, such as on Confluence, to keep all stakeholders informed
- Coordination: You continuously align with other teams in Operations and Customer Success to achieve common goals and exchange knowledge
- YOUR TRAINING GOAL FOR YOUR FIRST 6 MONTHS
- Product Knowledge: You have a comprehensive understanding of our API platform including our partner integrations and our customizable apps
- Feature Implementation: You play a key role in the successful implementation of product features
- Implementation Process: You have actively shaped the implementation process
- Collaboration: You are appreciated by your team and key stakeholders from Support, Order Management, Customer Success, Sales and Product for your collaboration and valuable contribution
Our take
EGYM is a fitness technology company that specializes in providing intelligent workout solutions to fitness and health facilities. By offering a suite of connected gym equipment and digital products, EGYM aims to enhance the exercise experience by making it smarter and more efficient.
The company's portfolio includes gym equipment, software and a corporate health network operation called Wellpass which boasts an impressive user base of over 20 million individuals. By offering this complete fitness technology ecosystem, EGYM enables owners and operators to offer a fully connected workout experience to their members and achieve measurable improvements to business.
With funding under its belt, EGYM has expanded to reach a wider range of gyms, further developed its corporate subscriptions, and invested in R&D. In 2026 it was announced the company would merge with Playlist, the owner of fitness booking service ClassPass, with the new company aiming to build the infrastructure to power the "world’s most meaningful in-person wellness experiences".
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2024
$200m
SERIES G
Jul 2023
$238.6m
SERIES F
Total funding: $593.9m
Company benefits
- Development budget
- Internal trainings
- Flexible working hours
- EN & DE language courses
- 30 days of holiday
- Hybrid work model
- Corporate Benefits
- Company & team events
- Wellpass membership
- Inhouse gym
- Lease a bike
- Sabbatical
Company HQ
Union Station, Denver, CO
Leadership
Graduated from Ludwig Maximilian University of Munich with a Diploma in Business Administration. Previously worked as an Investor at Vantis, Demodesk, and Personio.
Florian Sauter
(CTO)Graduated from the Technical University of Munich with a Diploma in Electrical Engineering and Information Technology.
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