Staff Site Reliability Engineer, HeartFlow

• 8+ years of progressive experience in Site Reliability Engineering, Production Engineering, or a closely related role
• Expert-level proficiency with AWS, including networking, compute, and storage
• Deep expertise in Kubernetes and the cloud-native ecosystem
• Fluency in at least one major scripting/programming language for automation and tooling (e.g., Python, Go, or Java)
• Solid experience with monitoring and logging solutions (Datadog)
• Proven ability to design and implement robust, highly available distributed systems
• Demonstrated experience with Infrastructure as Code tools like Terraform
• Exceptional communication skills, capable of explaining complex technical issues to both technical and non-technical audiences

Desirable

• We're looking for an experienced Site Reliability Engineer (SRE) to join our cloud-native infrastructure team. You will work closely with our Platform engineers and development teams to ensure our critical systems are highly available, scalable, observable, and performant. If you thrive on eliminating toil, automating complex operations, and defining the standards for production excellence, we want to talk to you
• As a Staff SRE, you'll operate at the highest level of technical expertise and influence. You won't just solve problems; you'll prevent them at a fundamental level across organizational boundaries
• Design, implement, and lead large-scale, cross-functional projects to improve the reliability, performance, and efficiency of our core services and infrastructure (10× impact)
• Drive the reduction of toil by developing and deploying sophisticated automation tools and frameworks, championing the "everything as code" philosophy
• Serve as a technical escalation point for critical incidents, perform deep-dive root cause analyses (RCAs), and implement robust corrective measures to prevent recurrence
• Define and implement SLOs, SLIs, and Error Budgets for critical services. Enhance our monitoring, logging, and tracing systems to provide comprehensive visibility into system health
• Set the technical direction and best practices for the entire SRE and engineering organization. Mentor mid-level and senior engineers on design patterns, operational rigor, and reliability principles
• We're looking for a leader and a deep technical expert with a proven track record of solving the hardest scaling and reliability challenges