Senior Product Manager, eBay
Payments Protections
$135.2-205.7k
+ target bonus and restricted stock units (as applicable)
Office located in San Jose, CA
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$135.2-205.7k
+ target bonus and restricted stock units (as applicable)
Office located in San Jose, CA
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 3+ years as product manager and/or equivalent experience on multiple reference-able products required. Bachelor’s Degree in a technical discipline or equivalent industry experience, MBA Preferred
- Outstanding product and design sense; must have the ability to imagine, wireframe, and communicate product experiences including UX designs that are simple and effective
- Passion for customer experience and keen interest in e-commerce
- Analytical mindset and eagerness to build new products
- A hands-on, methodological approach to product discovery, user research, storytelling and backlog prioritization to deliver the maximum user impact in the most cost-effective ways
- High aptitude for learning new systems quickly and managing products across the full technology stack
- A demonstrated track record of shipping products that are highly usable and reliable at scale
- Ability to clearly articulate ideas and complex problems via written and verbal communication and effective stakeholder management skills
- The ability to translate business requirements into epics and user stories
- Understanding of business and operational processes as well as financial and operational KPIs
- Ability to manage and prioritize development tasks to maximize the effectiveness of the team and maintain engineers’ energy and enthusiasm over time
What the job involves
- As a Sr. Product Manager on eBay’s Payments Protections team you will work with a dedicated scrum team to create highly scalable solutions and to build products that will shape the next generation of delightful post transaction experiences that increase customer satisfaction and deepen trust
- Work with our customers and partners to understand their needs and current capabilities and improve their experience on eBay
- Own the vision and the end to end user experience for your product, including end-user-facing mobile (iOS & Android) and web apps, middleware, back-end, partner integrations, reporting and other systems
- As part of a cross-functional team, you will get the opportunity to bridge the gap between business, operations and technology
- Lead the day-to-day activities of our exceptional product development team in terms of prioritizing work, conducting discovery and creating requirements for new features and addressing operational issues
- Collaborate closely with cross functional partners such as Business, UX, Analytics and partner domains to design and deliver industry leading user experiences
- Work with our customers and partners to understand their needs, build business cases to rally support behind the issue and ideate solutions to improve their experience on eBay
- Provide regular updates to the leadership team on progress
- Ensure world class speed, reliability, scalability, and security of our products
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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