Sales Operations Compliance Representative, Pointclickcare

6 Month Contract

Salary not provided

$26.83 - $31.20 an hour. You will receive another 4% per hour in lieu of benefits

Salesforce

NetSuite

Entry and Junior level

Remote from US

Healthcare software for smarter care delivery

Job no longer available

Healthcare software for smarter care delivery

1001+ employees

HealthcareB2BSaaSAge-techWellbeing

Job no longer available

Salary not provided

$26.83 - $31.20 an hour. You will receive another 4% per hour in lieu of benefits

Salesforce

NetSuite

Entry and Junior level

Remote from US

1001+ employees

HealthcareB2BSaaSAge-techWellbeing

Company mission

To help providers delivery exceptional care.

Job

Company

Role

Who you are

Bachelor degree in Business or related experience
Excellent communication skills, strong listening and interpersonal skills
Strong organization skills and great
Excellent time management skills and prioritization skills
Strong organization skills and great attention to details
Salesforce or NetSuite experience is an asset

What the job involves

The Sales Operations Compliance & Contracts (SOCC) team is composed of 11 dedicated members who work both remotely and from our Mississauga/Toronto offices
We thrive in a fast-paced environment, ensuring that we manage our tasks efficiently and with great care
Additionally, we work closely with various departments within PointClickCare, including Sales, Legal, and Finance, to ensure seamless collaboration and support for our clients
This role is part of a dedicated team of 11 individuals who focus on our customer’s experience through meticulous customer data validation related to finance and legal compliance with quotes
The Sales Operations Compliance & Contracts Rep works closely with various departments, including Sales, Legal, Marketplace, and Finance, to deliver seamless internal customer service while strictly adhering to corporate compliance policies
The team plays a pivotal role in designing, implementing, and enforcing policies and procedures, as well as streamlining effective processes to enhance our service delivery
As a contact for internal customers, you have excellent communication and time management skills that will allow you to manage the high volume of requests and issues you will be dealing with on a day-to-day basis
Process the high volume of Marketplace requests by creating opportunities and sales orders in NetSuite legacy system
Process the re-contracting requests with the Customer Success Management teams
You will be responsible for pricing and deal compliance, analysis, and reporting to support our contract process
Process the wet sign requests by reviewing & setting up the documents for internal signatures, moving the opportunity to Stage 7 and creating an Agreement Reference in Salesforce
This is contract role paid in an hourly rate, based on a 40 hour work week

Our take

The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.

PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 1997, PointClickCare is now one of the biggest names in care tech and its software is used by over 30,000 care facilities.

PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

0% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 3 rounds)

Feb 2024

$0.1m

GRANT

Feb 2018

$141.6m

LATE VC

Total funding: $226.2m

Company HQ

Fashion District, Toronto, ON

Leadership

Dave Wessinger

(Co-Founder, CEO, CTO & President.)

Dave co-founded PointClickCare in 1997.

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