Senior People Operations Associate, Tripalink
$35 - $38 an hour
Affordable apartments & student housing rentals
Job no longer available
Affordable apartments & student housing rentals
101-200 employees
Job no longer available
$35 - $38 an hour
101-200 employees
Company mission
To create an unparalleled experience for employees, residents, and investors alike.
Role
Who you are
- 3 - 4 years of progressive startup HR experience, with direct experience supporting hourly and multi-state employee populations
- Deep knowledge of employment law, especially in California
- Experience with HRIS platforms (ADP Workforce Now preferred) and comfort working across digital tools including Slack and the Google stack
- Intermediate proficiency with Google Sheets; specifically pivot tables and vlookups
- High attention to detail, excellent organization, and strong follow-through
- Clear and professional written and verbal communication skills
- Discretion and integrity in managing confidential information
What the job involves
- Tripalink is seeking a Senior People Operations Associate to support our growing, multi-state organization
- This (mostly) in-office role, based in our Koreatown (Los Angeles) headquarters, is ideal for someone who thrives in fast-paced environments, brings strong experience supporting hourly, multi-state workforces, and is passionate about scalable, people-first HR practices
- You’ll partner closely with the Sr. HR Business Partner and cross-functional leaders to ensure operational excellence across the employee lifecycle
- Lead day-to-day HR functions including onboarding, offboarding, employee changes, and leave administration
- Maintain clean, accurate HRIS records and ensure timely reporting and documentation aligned with compliance standards
- Be the first line of support for employee questions related to benefits, payroll, and HR processes
- Ensure compliance with federal, state, and local employment laws, with a strong emphasis on California and hourly workforce requirements
- Maintain and update handbooks and policies across multiple states
- Support audit processes (e.g., 401k, ACA, workers’ comp) and maintain documentation readiness
- Administer and track leave programs, including FMLA, CFRA, ADA, and other applicable regulations
- Support employee relations efforts, including documentation, logistics, and follow-through on investigations and issue resolution
- Draft and maintain HR documents and communications, including onboarding materials and policy updates
- Champion process improvements and identify opportunities to increase employee satisfaction and workflow efficiency
- Generate and analyze HR metrics (headcount, turnover, engagement trends) to guide decision-making
- Support ongoing HRIS maintenance and system improvements (ADP Workforce Now, Human Interest, etc.)
- Identify opportunities to automate manual tasks and improve process scalability
- Partner with the Sr. HR Business Partner on performance management cycles, training coordination, and engagement programs
- Help build internal HR knowledge documentation and tools to scale operations as the company grows
Application process
- A case study provided to qualified applicants
- Initial phone screen with Talent Acquisition (Virtual)
- Interview with Team Leader (Onsite or Virtual)
- Interview with Hiring Manager (Onsite)
Our take
After experiencing tedious rental processes as an international student, Donghao Li founded Tripalink to elevate renters’ experiences by leveraging technology. The residential brand has since added standard apartments to its property portfolio, opening up a new market to serve working professionals and families.
Tripalink has been profitable since the year it was founded and has continued to grow its revenue. It has also become a successful housing developer, building upon thoroughly researched housing preferences, and targeting centrally located areas that will see greater appreciation with time, a model that has proven attractive to developing partners.
The youth-focused, co-living rental brand has expanded across the United States, managing and developing properties in Tucson, Irvine, Seattle, Philadelphia, Pittsburgh, and LA. Tripalink continues to enhance its technology ecosystem and accelerate market expansion across new cities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$30m
SERIES B
Aug 2019
$10m
SERIES B
Total funding: $43m
Company benefits
- 401k Matching
- Education/Learning Reimbursement
- Professional/Leadership Training Opportunities
- Rotation Opportunities Across Departments and Locations
- Team Building Activities
- Free Entrance to Tripalink Events
- Employee Discount for Renting Company Properties
- Annual Wellness Reimbursement
Company HQ
Jefferson Park, Los Angeles, CA
Leadership
Donghao Li
(Founder & CEO)Donghao founded Tripalink in 2015 and has served as the CEO since. He is also the co-founder and CEO of UnitPulse.
Salary benchmarks
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