Senior Manager of Revenue Operations, Headway
Systems
$146.2-215k
+ Equity
Therapist-by-insurance marketplace
Posted today
Therapist-by-insurance marketplace
1001+ employees
Posted today
$146.2-215k
+ Equity
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- If you're driven to build impactful solutions, thrive in the fast-paced ambiguity of hyper-growth, and excel at leading high-performing teams, this role is for you
- You are a revenue systems expert, with 8+ years of experience implementing and optimizing systems first hand and at least 4+ years of experience owning systems strategy/roadmap
- You are energized by the current pace of innovation and believe that building AI-powered systems is the best way to scale a revenue organization
- You are a Salesforce expert, you are well versed in other revenue applications (like Chili Piper, Outreach, Marketo and Gong), and you have a strong data architecture understanding
- You have a vision on how all revenue systems work together, and you shape it by collaborating x-functionally with other leaders
- You thrive at operating in a hyper growth startup, remaining flexible and willing to adjust course when needed
- You are willing to get your hands dirty to build the systems function from scratch, you get energized about building and consider no task is beneath you
- You have a passion for and experience leading systems teams and coaching more junior team members
What the job involves
- Our Revenue Operations team shapes and runs the machine that powers Headway growth by (1) unifying GTM teams, (2) driving insight-based execution, and (3) building the infrastructure to scale Headway’s revenue engine
- As our Revenue Systems leader, you will own Headway’s revenue tech stack and system strategy and lead a team of high performing system experts as we scale our growth
- You will partner with GTM leaders (marketing, sales, customer success) to identify high-impact opportunities where system innovation can transform revenue generation
- Your role will be crucial in designing and implementing solutions that help our GTM teams reach their goals
- You will report to Headway’s revenue operations leader
- Collaborate cross-functionally to translate business needs and problems into systems strategy with a focus on hitting revenue targets
- Define and own Headway’s revenue systems strategy and roadmap to meet Headway’s ambitious short-term and medium/long-term revenue goals while minimizing tech debt
- Push GTM teams into an “AI-first” mindset—solving issues via automation & AI-led improvements
- Wire existing tech stack together to maximize efficiency
- Define and operationalize a real-time approach to optimize system performance
- Collaborate with EPD leadership to optimize data architecture for both coverage and hygiene
- Manage and develop a high-performing team
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Share this job
View 32 more jobs at Headway