Claims Counsel, Embroker
$115-160k
+ BONUS + STOCK OPTIONS
More information about location
Digital business insurance platform
Open for applications
Digital business insurance platform
101-200 employees
Open for applications
$115-160k
+ BONUS + STOCK OPTIONS
More information about location
101-200 employees
Company mission
To make business insurance simple, clear, and customized for every industry.
Role
Who you are
- Bachelor’s degree required; J.D. from an accredited law school preferred
- 5+years professional experience, with at least 3 years of experience litigating or managing financial lines/professional liability claims, or equivalent combination of education and experience
- Must possess required state claim adjuster licenses, or must successfully take and pass a state exam within the first 90 days of employment
- Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed
- High level of personal initiative and leadership skills; prior experience managing a team preferred
- Exceptional time management, problem solving and organizational skills
- Strong communication skills, both verbal and written
- Ability to travel to mediations, trials, etc. as necessary (10 - 15%)
- Ability to work cross culturally on a global team
- Prolonged periods of time sitting at a desk and working on a computer
- Ability to perform at a high-level in a remote work environment
What the job involves
- As an early member of the Claims team, the Claims Counsel plays a critical role within the Embroker Insurance group by providing key feedback on claim systems and processes
- This position manages a variety of Private Company primary EPL, D&O, Cyber, E&O, Crime and Fiduciary claims, conducts detailed coverage analysis and critical claim management to drive cost effective and timely resolutions while providing first-in-class service to our policyholders
- This position also closely collaborates with Claims and Insurance team leadership, and internal data, actuarial, and distribution teams as well as external business partners
- Complete accurate and timely claim investigations into coverage, liability, and damages
- Proactively manage pending claims to drive timely and cost-effective resolutions
- Proactively evaluate potential exposure on assigned claims to recommend and set appropriate reserves and thereafter manage regular review of case reserves for accuracy
- Build and maintain positive and productive working relationships with internal and external customers, including, but not limited to, policy holders, underwriters, data and actuarial teams, and carrier partners
- Direct and actively monitor assignments to outside counsel, experts, and other panel vendors
- Actively participate in settlement negotiations including virtual or in-person attendance at private mediations and court ordered settlement conferences
- Support data collection efforts by effectively capturing relevant data in claim management software
- Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments
- Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines and systems
- Perform other duties as assigned
Our take
Traditionally, insurance has lagged behind other financial services industries when it comes to new technologies. Embroker was founded to try and modernize the $800B property and casualty (P&C) insurance market.
The digital business insurance platform utilizes modern tech like machine learning and AI to make business policies better suited and more affordable to its customers. Embroker has secured its status as one of the leading commercial insurance brokers on the market and serves more than 25,000 businesses.
While the company has been a broker since its inception, Embroker announced its intentions to become a fully-fledged insurance carrier, following in the footsteps of its insurtech competitor Next Insurance. With significant funding and several new product launches under its belt, Embroker is dedicated to offering tailored protections for professionals navigating the rapidly evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2021
$100m
SERIES C
Apr 2019
$28m
SERIES B
Total funding: $170.4m
Company benefits
- Dynamic Culture
- Flat Hierarchy
- Full Health Benefits
- Fast Paced
- Unlimited Time Off
- High Degree of Autonomy
- International Environment
- Work-Life Balance
Company HQ
Mission District, San Francisco, CA
Leadership
Ben Jennings
(CEO)Initially joined Embroker as CRO in 2019 and became CEO in 2023. Prior to this, they were an Executive VP and CRO at ServiceSource for over 15 years.
Brian Acks
(CFO)Joined Embroker in 2021 as CFO. Prior to this they were the Head of Finance at Vouch Insurance. They also spent 13 years at CNA Insurance, holding various roles, including Assistant VP of Corporate Development and FP&A.
Chris Spagnuolo
(CPO)Joined Embroker in 2023 as CPO. Prior to this, they were CPO and Wander, Director of Product Management & User Experience at Vailmail, and a Principal Consultant of Product Management and Innovation at AgileThought.
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