Workplace Assistant, Lambda

• Genuine passion for supporting others and possesses a positive attitude
• Capable of anticipating others' needs and act with patience, kindness, and firmness
• Excellent written, non-verbal, and verbal communication skills
• Ability to work well with various personality types and are receptive to feedback, while also maintaining a high degree of professionalism and confidentiality
• Ability to learn software quickly
• Excellent organization, planning, and prioritization skills
• Exceptionally strong ownership and can-do attitude with an operational mindset
• Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
• Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
• An eye for detail with regards to all things from process to projects to space to events
• Ability to maintain a professional and kind game face even when things aren’t going as planned or desire
• A propensity for problem solving quickly and quietly

Desirable

• The Workplace Assistant position will be a part of the Workplace team and will be working in our San Francisco office
• The Workplace Assistant will be the first point of contact in the San Francisco office for employees, visitors, customers, and vendors
• This role will also monitor entry into our space, provide assistance to those who arrive, and create a welcoming environment into the workplace
• The Workplace Assistant will also contribute to the smooth and efficient operation of the office by ensuring common areas and meeting spaces are kept neat and clean, completing workplace requests from employees, and finishing assigned tasks to support our operational workflows
• Be present in the office, Monday through Friday from 8:30am - 5:00pm PT
• Greet employees, visitors, customers, and vendors, making them feel welcome and comfortable
• Manage the intercom system and the visitor registration system
• Assist with workplace safety, security, and office access
• Support employees and be point of contact for the office
• Manage lunch services
• Maintain and manage conference rooms, phone rooms, kitchen, and copy areas
• Restock and track office supplies, snacks, and beverages
• Stay on top of upcoming onsite meetings, including understanding the attendee list, their specific needs, and preparing the space for the meeting
• Keep the office tidy, clean, stocked, and organized
• Process and distribute incoming mail and packages
• Assist with answering workplace tickets in a kind and timely manner
• Work with IT on equipment requests
• Work with property management for visitor access and building maintenance requests
• Manage onsite vendors
• Create a positive workplace experience and environment for employees, visitors, customers and vendors
• Partner with the Workplace team to produce thoughtful and inclusive office experiences and events
• Support and provide back-up for the Workplace team
• Assist with ad-hoc projects when time allows