Office Manager, Clio

• You are a self-directed, highly organised Office Manager who thrives in autonomy and takes pride in running an office end-to-end
• You are comfortable being the sole on-site Workplace Experience (WX) representative in Manchester and enjoy owning everything from day-to-day operations to employee experience moments
• You are also confident supporting a secondary, smaller office remotely, providing structure, consistency, and oversight without being physically present every day
• This role will appeal to someone with an entrepreneurial mindset who enjoys building strong relationships, creating calm through systems, and acting as a trusted local point of contact
• Strong organisational skills and exceptional attention to detail
• High comfort level managing ambiguity and adapting priorities as needs change
• Strong interpersonal skills and the ability to build trust across teams and locations
• A genuine passion for creating thoughtful, engaging workplace experiences
• Comfort working with modern workplace tools and technology
• Demonstrate interest in elevating your craft using AI

Desirable

• This role reports directly to the Workplace Experience Manager and is part of Clio’s global Workplace Experience (WX) team
• The WX team partners closely across the business to manage office operations, design thoughtful workplace solutions, and deliver consistent, high-quality employee experience across our global hubs
• In addition, the WX Team supports employee events and People programs, working collaboratively with our People, IT, Security, and other cross-functional partners to ensure our offices are welcoming, functional, and aligned with Clio’s culture
• Manchester Office (Primary Responsibility)
• Independently manage all day-to-day operations of the Manchester office
• Own site operations including facilities issues, deficiencies, repairs, and vendor coordination
• Manage front-of-house operations and ensure global Workplace Experience (WX) standards are upheld
• Ensure the office is consistently well-stocked, clean, safe, and welcoming
• Oversee physical security, site access, and coordination with IT/Security partners
• Serve on the Health & Safety Committee as the Employer Representative and support investigations as required
• Plan, coordinate, communicate, and host internal events such as monthly mixers, team socials, and company meetings
• Support workplace renovations, expansions, or changes as needed
• Track office-related spend and support monthly, quarterly, and annual budget reviews
• London Office (Remote Support)
• Provide remote operational oversight for Clio’s London office
• Partner with local stakeholders and vendors to ensure smooth day-to-day operations
• Ensure consistency with global Workplace Experience (WX)
• Support light event planning, office initiatives, and issue escalation as needed
• Act as a connector between London and he broader WX Team
• Across both locations
• Build strong relationships with internal partners and cross-functional teams
• Own and manage key vendor relationships
• Collect and analyze data to assess the effectiveness of workplace programs and recommend improvements
• Continuously improve processes to deliver high-impact employee and guest experiences
• Support additional Workplace Experience projects as required