Pre Sales Solutions Engineer, Jumio
AI-powered identity verification platform
Be an early applicant
AI-powered identity verification platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To help businesses establish and maintain digital trust with connected data, advanced biometrics, and AI-driven intelligence.
Role
Who you are
- Proven professional experience of SaaS Enterprise level experience in Technical Pre-sales, Technical Implementation Management or Technical Consulting role, including exposure to complex environments
- Strong customer facing experience, used to interacting with all levels and departments across enterprise customers
- Strong presentation and customer facing skills combined with excellent verbal and written communication skills
- In depth technical knowledge, including web and mobile programming or scripting languages (including, but not limited to JavaScript, Java, Kotlin, Objective-C, Swift), computer operating systems (Unix, Linux, Windows, Mac), mobile operating systems (iOS, Android, React-Native, Cordova)
- Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity - used to navigating the challenges and opportunities in a start-up or scale-up business
What the job involves
- Solution Engineers help customers understand how to get the best out of Jumio’s products. They also provide technical and functional expertise across our suite of online ID and Identity verification, KYC, AML, user authentication and Risk Management solutions to colleagues in sales, product, engineering, account management and marketing
- You’ll be an integral part of our growing global sales team, interacting with a broad and interesting range of internal and external stakeholders
- Increasing pipeline conversion rates, helping to grow revenue and ensuring high levels of customer satisfaction are just some of the high value outputs from Solution Engineers
- You will play a major role in improving and expanding existing processes such as, pre-sales technical presentations, product testing, integration and customer onboarding. You are the integration expert for how Jumio solutions can add value to the customer’s user journey, specifically through web and different API channels
- Your performance has a direct impact on the overall sales team effectiveness. Ultimately it’s about helping to drive Jumio’s continued growth and success while growing your own career
- Consult prospective clients by asking investigative questions to understand the intended use-case and propose recommendation(s) on how best to implement Jumio’s solution to meet their requirements
- Create and lead customer facing technical presentations
- Aid in the completion of solution presentations, RFPs and RFIs
- Take lead in proof-of-concept during pre-sale, cross-selling activity
- Manage the onboarding of customers to Jumio from kick-off meeting with business and project teams to Go Live
- Provide technical and functional subject matter expertise to our external customers as well as Jumio Account Executive and Account Management team
- Work closely with marketing, product management, and engineering business units to maintain and improve the technical and functional knowledge of existing and new product features
- Create and deliver customised demos on different platforms (web, iOS, Android) to showcase Jumio products
Our take
Safeguarding our digital identities has traditionally relied on passwords. But the surge in identity theft and cybercrime have compelled us to seek more robust measures. Biometric techniques like facial recognition and fingerprints are superior digital identifiers, yet the use of such biometrics for tracking staff and customers remains limited in many enterprises.
Addressing this gap, Jumio has developed advanced digital identity solutions designed to furnish enterprises with heightened security. Its solutions encompass cutting-edge biometric identifiers such as facial recognition and fingerprint scanning. Moreover, the integration of machine learning and comprehensive data analysis further enhances its capabilities.
Jumio's adaptation of biometric technology to an enterprise-focused platform is certainly an interesting approach, and its no surprise that investors have offered their support. Recently, the company has focussed heavily on innovation, announcing over 300 patents and patent applications. It has also doubled down on the gaming market, where it brings its ID solutions to the player onboarding process.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2021
$150m
GROWTH EQUITY VC
Aug 2016
$15m
EARLY VC
Total funding: $201.7m
Company benefits
- Competitive healthcare
- Food
- Fitness program
- Commuter benefits
- Volunteer programs
- Time-off programs
Company HQ
Heritage District, Sunnyvale, CA
Leadership
Bala Kumar
(Interim CEO & President)Bala has been at Jumio since 2021, joining the team as CPO. He then moved into the role of Chief Product & Technology Officer in 2024 and is now the Interim CEO as of 2026. Previously, he was a Global VP of Product, Fraud & Identity Solutions at TransUnion and the CPO at iovation.
Igor Beckerman
(CFO)Prior to joining Jumio in 2024, Igor was the CFO at Newsela and Gainsight. He also served as the VP of Finance at Marketo for over 5 years.
Sumanth Chandrashekar
(Chief of Staff)Sumanth joined Jumio in 2020 working in Global SMB Account Management & Channel Operations. Since then he has held a number of roles and became the Chief of Staff to the CEO in 2024. Previously, he spent nearly 4 years at Replicon as a Director of Sales Operations & Renewals and nearly 6 years at IBM in various roles.
Mike Nawrocki
(CRO)Prior to joining Jumio in 2024, Mike was the CRO at Trustwave for just over 3 years. He also spent 6 years at Capgemini in various roles, including VP of Global Sales & Cyber Security.
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