Communications Coordinator, Stripe

• 2-3 years of experience in a high-growth and/or B2B environment
• Stellar written and verbal communication skills
• An ability to juggle multiple, fast-moving, and high-priority projects at once
• Willingness to ask questions, take action, get creative, and think ahead
• Off-the-charts prioritization, project management, and organizational skills
• Interest in, and excitement about, how the media works
• Demonstrated track record as a fast and enthusiastic learner

Desirable

• You’ll collaborate with individuals across our global team to identify and maximize opportunities to strengthen our day to day operations, leverage metrics and reporting, and foster deeper organization across this fast-moving function
• Oversee our email alias used by journalists and others to contact Stripe. Field and manage inbound requests, which include:
• Evaluating event speaking requests
• Routing media inquiries to the right team member across different time zones
• Identifying and routing user issues to the appropriate support team
• Manage communications channels and tools used within our team (email aliases, Slack channels, Confluence pages, subscription and media lists, etc.)
• Leverage data to measure our impact and share updates, including monthly performance snapshots, weekly round-ups of media coverage, and our global comms calendar
• Support creative production on our biggest and most complex projects
• Partner with Stripe’s comms leaders to scope and deliver new initiatives that will increase our effectiveness and efficiency
• Act as secretariat for key team meetings, including owning the agenda and pre-reads, taking and sharing notes, and following up on actions
• Work with new hires and vendors to ensure great onboarding