Revenue Operations Lead, Headway
$140-170k
Pay dependent on location + Equity
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$140-170k
Pay dependent on location + Equity
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- You have ~3+ YOE (including ~1-2 years of experience in strategic management consulting and/or ~ 1-2 years of experience in Business Operations or Strategy roles in high growth startups). Prior experience in Growth function is a nice to have
- You naturally break down complex, unfamiliar problems into well-defined, easy to understand areas of work
- You have a passion for and experience leading projects and working x-functionally with people in an operational/analytical capacity
- You are skilled at navigating complex relationships with senior x-functional stakeholders to drive business outcomes; you naturally build win-win relationships that drive mutual success in the long term
What the job involves
- As a leader within Headway’s Revenue Operations org, reporting to the Senior Manager of Revenue Operations, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and share of wallet
- As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially
- To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission-critical function responsible for scaling Headway’s growth engine
- This is a one-of-a-kind opportunity that will place you in the driver’s seat to impact business-defining outcomes, and redefine the gold standard for growth operations, while contributing to a world-class team within one of America’s fastest growing startups
- Drive E2E growth of conversion rates at each stage of the funnel (while minimizing churn); including owning and managing forecast model and process of setting / validating quotas
- Build, own, and implement plan to continuously grow and accelerate conversion rates across each step of funnel
- Own, manage, and proactively update growth forecast model (including leadership team updates)
- Leverage competitive intelligence to improve conversion rates, forecasting, analyses, and broader rev ops strategy
- Manage the process of setting and communicating campaign quotas, working closely with Strategic Finance
- Collaborate x-functionally to have an immediate impact on identified areas of opportunity (either by leading projects or working through collaboration with other functions such as: marketing, sales, customer success, and enablement)
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company values
- Think future first
- Act like a Headway owner
- The first time is always handmade
- Be relationship-obsessed
- Invest in yourself to invest in our mission
Company HQ
Tribeca, New York, NY
Articles
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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