Technical Operations Manager, Athelas
Enterprise Central Ops
$85-120k
Plus equity
Office located in Mountain View, CA
AI to grow healthcare businesses
Be an early applicant
AI to grow healthcare businesses
201-500 employees
Be an early applicant
$85-120k
Plus equity
Office located in Mountain View, CA
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- 2–5 years in technical ops, data/analytics, software, consulting, or similar in a fast-paced SaaS/tech environment
- Technical fluency: Strong SQL (joins, windows, CTEs, performance basics); experience with Retool or similar internal tooling; comfort with APIs and basic web scraping
- AI in practice: You know how to evaluate and deploy AI/LLM tools to real workflows (prompting, guardrails, basic evals), not just in theory
- Systems thinking: Ability to translate business problems into data models, pipelines, and lightweight services that scale
- Execution & ownership: Track record of driving projects from idea → shipped → adopted → measured impact
- Communication: Clear, structured writing and stakeholder management across technical and non-technical partners
- Bias to action: Comfortable in ambiguity, excellent at prioritization, and proactive about unblocking teams
What the job involves
- We’re looking for a hands-on Technical Operations Manager to automate processes, deploy AI into day-to-day workflows, and build the systems that make our operations scale
- You’ll work horizontally across our enterprise suite—spanning multiple products, teams, and customer segments—to unify data models, standardize processes, and create reusable building blocks that scale company-wide
- You’ll roll up your sleeves on ambiguous, high-impact problems, turn messy data into reliable pipelines, and own the metrics that move both revenue and profitability
- Build & automate: Design reliable, scalable workflows (SQL-backed, API-driven, Retool-powered) that eliminate manual work and materially improve velocity, quality, and cost
- Ship AI into ops: Identify high-leverage use cases (triage, routing, QA, forecasting, SOP generation) and implement practical AI tools that measurably improve outcomes
- Own the numbers: Define, track, and improve core operational KPIs (productivity, quality, scalability). Your success is measured by moving metrics—not meeting hours
- Systemize complexity: Stand up data models, dashboards, and processes that turn ambiguity into repeatable, auditable operations
- Cross-functional Partnership: Partner with Product, Engineering, and Account Management to scope requirements, align on SLAs, and deliver durable solutions
- Program management: Drive projects end-to-end—requirements, design, build, launch, iterate—ensuring on-time delivery and measurable impact
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR streamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made significant strides in recent years. After reaching unicorn status in 2022 and merging with Commure in 2023, Athelas is now valued at around $6B and continues to expand its platform. Alongside growing adoption of Athelas AIR, the company has recently secured FDA clearance for its Athelas Home device - an AI-powered diagnostic tool that delivers lab-grade blood test results from a fingerstick in minutes. This allows care teams to test, diagnose, and make decisions in a single visit. With a growing customer base and a broader push into AI-driven diagnostics as well as software, Athelas is ready to be a leader in end-to-end, intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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