Client Services Associate, theSkimm
$75-85k
+ Equity
More information about location
2 days a week in office
Female-focussed news and lifestyle website
Open for applications
Female-focussed news and lifestyle website
201-500 employees
Open for applications
$75-85k
+ Equity
More information about location
2 days a week in office
201-500 employees
Company mission
TheSkimm's mission is to succinctly give women the information they need to make confident decisions.
Role
Who you are
- 2-3 years working in a client-facing role (client services, account/project management, creative production, or sales/media planning) at a like-minded digital media agency or company
- Relentlessly high standards, an extreme eye for detail, and a track record for attaining results
- Ability to think strategically and execute tactically simultaneously
- Exceptional communication and writing skills
- Public speaking skills and ability to lead a room
- A background working with and leading communication with internal and external teams
- Enjoy and thrive in a fast-paced, deadline-oriented environment with the ability to maintain composure under pressure
- Experience in building creative decks (keynote, Google, pitch) and working within project management platforms (Asana) is preferred
What the job involves
- This position will work as part of theSkimm’s post-sale team, overseeing the execution of high-touch custom advertising campaigns in post-sale
- The Client Services team is the main point of contact for external clients and internal teams (branded content, design, social, video, experiential, etc.), ensuring flawless campaign execution across theSkimm’s portfolio of bespoke ad products and sponsorship packages
- This position is a full-time role based in New York, NY and will report into the Sr. Manager, Client Services
- Lead post-sale client communication from campaign kick off to final reporting, including but not limited to: scheduling and leading kick off calls, building creative deliverable decks, communicating live notifications and screenshots, and sharing campaign updates and reporting
- Provide best-in-class “white glove” client service to advertisers through excellent communication and properly setting expectations, ultimately cultivating relationships to maximize client satisfaction, retention, and growth
- Communicate all aspects of creative development for all custom campaign elements to relevant internal stakeholders (branded content, design, social, video, experiential, etc.)
- Oversee production from all teams to ensure all elements of a campaign are running smoothly and on-time, including but not limited to: creating timelines and overseeing project deliverables via Asana
- Simplify production language for the client, and clearly articulate client and sales feedback and expectations back to internal teams
- Proactively troubleshoot all campaign concerns/hiccups for the client, including being able to diagnose an internal problem properly and seek out solutions that cater to both the client and theSkimm brand values
- Own the QA and launch phase of all sold elements included within a partner campaign
- Partner with the Reporting Analytics team to monitor campaign delivery and wrap-up performance, sharing success stories across the organization
Our take
The rapid growth of the internet has given rise to unprecedented access to online information, but this has not been entirely positive. The sheer mass of competing news websites has led to politically-charged, inaccurate, and sensationalist media publishings becoming commonplace. Yet, the demand for feminist and non-partisan news that truly contributes to daily life is higher than ever.
TheSkimm provides a female-focused news and lifestyle website, publishing content regarding the latest news, financial advice, mental wellness tips, and other lifestyle content. The company differentiates itself from competitors by ensuring all information provided is genuinely helpful to the daily lives of women, achieved by checking that each piece is well researched, transparent, and without political motivations.
Whilst the company will face fierce competition from other female-focused content sites, TheSkimm has recognized that many such sites are tabloids, compromising the validity and usefulness of contained information. Through its focus on accurate publishing and content value, the company hopes to enrich the lives of women by ensuring that they always have the information to make life decisions comfortably.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2019
$12m
SERIES C
May 2018
$12m
SERIES C
Total funding: $40m
Company benefits
- Unlimited vacation policy and generous holiday observances
- A hybrid working model with flexibility for remote work
- Comprehensive insurance plans and commuter benefits
- Auto-enrollment into a MassMutual 401(k) plan starting on your first day and employer contribution available after one year of employment
- Rewards for every work anniversary
- One month paid sabbatical after your five year anniversary as a full-time employee
- 18 weeks of paid parental leave (adoption, fostering and surrogacy included)
- Bereavement leave for pregnancy loss
- Phased return to work schedule availability
- Flexibility based on parental schedules
- Access to family building and fertility benefits
- Flexible and broad-scale child support program
- We honor Sacred Time in our workplace
- We have aligned company “time off” during the summer to truly allow for us all to break from our work at the same time
- We offer fitness membership reimbursement
- One Medical Membership is included with our benefits
- Competitive salary and equity packages
- Complimentary access to theSkimm’s suite of membership products and swag
- The opportunity to be part of a values-driven, hardworking, and diverse group of people building a media company that makes it easier to live smarter
Company values
- Go big - We set ambitious goals We’re determined to make an impact and fulfill our mission
- Be humble - We show gratitude We carry ourselves with confidence but stay grounded
- Work smarter - Hustle drives our everyday We aim for excellence but we don’t wait for perfect
- Have perspective - We enjoy the ride. We embrace the ups and downs and find humor in the day-to-day
- Elevate voices - We listen, learn and take action to foster belonging and inclusivity. We lean into what makes each of us unique to make us stronger as a team and brand
- Skimm together - We are a team. We assume best intentions, value different perspectives and invite honest feedback to fuel our growth
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Carly Zakin
(Co-CEO)Experience as Associate Producer of Sirens Media and NBC Peacock Productions. Founder and Head Consultant of HigherWrite since 2011.
Danielle Weisberg
(Co-CEO)Experience as Assistant Editor for The Daily Beast. Associate Producer for NBC News from 2010 to 2012.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at theSkimm