HRBP GTM Director, Klaviyo

• 12+ years of HRBP experience with a strong background supporting go-to-market and/or customer support organizations, preferably in fast-paced / high growth environments
• Demonstrated experience partnering with and advising senior leaders, including the C-suite
• Strong strategic mindset with the ability to influence decision-making through data and insights
• Proven track record of driving organizational change in a fast-paced, high-growth environment
• Deep knowledge of HR processes, people operations, and employment law
• Excellent communication, leadership, and project management skills, with a proactive, self-starter mindset

• Klaviyo is seeking a strategic and results-driven Director, HRBP GTM (Customer Success & Support) to join our rapidly expanding People Operations team
• In this critical leadership position, you will directly support our global Customer Success & Support and additional GTM teams, working closely with key executives to align people strategies with business objectives
• As a strategic partner to our senior leadership team, you will play a pivotal role in shaping and executing Klaviyo's talent initiatives across these critical go-to-market teams
• You will focus on organizational development, leadership coaching, and driving impactful change in a fast-paced, high-growth environment
• Strategic Partnership: Serve as the primary HRBP for CS&S, directly supporting C-level and VP executives, with hands-on consultation to build healthy, high-performing teams
• Leadership Development: Guide and coach leaders through talent practices, performance management, succession planning, and proactive engagement strategies that foster leadership growth and team effectiveness
• Talent Strategy: Collaborate with senior leaders to align people strategies with business goals, driving organizational design and transformational talent initiatives that enable scalable growth
• Data-Driven Insights: Leverage people analytics to inform decision-making, identify trends, and drive actions that improve organizational health and performance
• Change Management: Lead and execute large-scale organizational change initiatives, ensuring smooth transitions and maintaining high levels of employee engagement in a rapidly scaling environment
• People Programs: Collaborate with People team Centers of Excellence (COEs) to design and implement programs that enhance employee experience, organizational effectiveness, and career development
• Employee Relations: Provide expert guidance on complex employee relations issues, ensuring alignment with company culture and values while driving positive employee experiences
• EDI Advocacy: Partner with Equity, Diversity & Inclusion (EDI) leaders to champion initiatives that create a more inclusive, equitable, and diverse workplace

• Private health care cover
• All full time employees receive equity
• Commuting allowance for when you do travel to the office,
• A very generous education allowance every year for you to spend on learning and development.
• Participation in Klaviyo ESPP
• Personal lifestyle allowance
• Flexible holiday scheme

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.