Communications Manager, Bitgo
$140-160k
+ Equity and an annual performance bonus
Digital asset financial services for instuitutions
Job no longer available
Digital asset financial services for instuitutions
201-500 employees
Job no longer available
$140-160k
+ Equity and an annual performance bonus
201-500 employees
Company mission
BitGo's mission is to deliver trust in digital assets.
Role
Who you are
- The ideal candidate is both a strategic thinker and an excellent writer who thrives in a fast-paced environment and understands the nuances of financial technology and digital assets
- 6+ years of experience in communications, PR, or email marketing, ideally in fintech, crypto, or financial services
- Strong writing and storytelling skills with experience crafting high-impact messaging for different audience segments
- Expertise in email marketing tools (ex. Marketo) and CRM integration for automated workflows
- Understanding of media relations, press outreach, and PR strategy
- Experience managing internal communications and executive messaging
- Strong analytical mindset with the ability to measure and optimize campaign performance
- Ability to thrive in a fast-paced, high-growth startup environment
What the job involves
- BitGo is seeking a Communications Manager to lead and scale our email communications, public relations, and internal communications strategies
- This role will design and execute external messaging, email nurturing flows, email one-off campaigns, and drive media engagement
- Develop and execute strategic email campaigns to engage and convert institutional and retail audiences
- Build and optimize automated email workflows, including onboarding sequences, lead nurturing, and re-engagement campaigns
- Collaborate with design and content teams to craft compelling, high-performing email copy and layouts
- Analyze email performance metrics and continuously optimize campaigns based on data-driven insights
- Own BitGo’s internal communications strategy, ensuring company-wide alignment on key initiatives and messaging
- Distribute internal newsletters, leadership updates, and announcements
- Work closely with HR and leadership teams to drive engagement and ensure transparency across the organization
- Support executive communications, including speeches, presentations, and internal briefings
- Assist in developing and executing BitGo’s PR strategy, working closely with external agencies and media contacts
- Draft press releases, media pitches, and thought leadership content to elevate BitGo’s brand positioning
- Prepare talking points and messaging for public-facing leadership and prepare them for their upcoming media opportunities
- Monitor industry trends and proactively identify opportunities for earned media and public relations initiatives
- Support crisis communications and reputation management efforts
- Ensure all external and internal communications align with BitGo’s brand voice and strategic messaging
- Partner with marketing, sales, and growth teams to develop cohesive messaging across all customer touchpoints
- Maintain a content calendar and ensure timely execution of communications initiatives
Our take
The digital asset industry is maturing, with asset companies looking to shore up their positions by adding secure custody capabilities. This is good news for BitGo, an independent, regulated cryptocurrency custodian company providing security, custody, and liquidity solutions.
BitGo’s flagship multi-signature wallet solution helps its clients mitigate risk and optimize capital efficiency. The company has subsequently expanded to also cover a number of areas that are critical for any holder of major crypto assets - like portfolio and tax management. In this, BitGo was smart to focus exclusively on institutional clients: there’s huge appetite among larger players to expedite the mainstreaming of crypto, and they’ll need precisely BitGo’s tools to get there.
BitGo was in talks to be acquired by PayPal, and most recently Galaxy Digital, which speaks to a strong institutional confidence in the crypto wave. In spite of a rocky year for the digital assets (which now sees BitGo suing Galaxy Digital for pulling out of the acquisition deal), BitGo has manoeuvred itself into a central position to capitalize on what, now, seems a near-inevitable period of mass adoption. Exemplifying this, the BitGo Ventures wing of the company was launched in 2024 to partner with and invest in cutting edge blockchain and fintech startups.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2023
$100m
SERIES C
Oct 2018
$16m
SERIES B
Total funding: $170.5m
Company benefits
- Company-paid medical, dental, and vision plans
- Catered lunches, fresh snacks, and gourmet coffee
- Commuting made easy with company-paid Caltrain passes
- Competitive compensation, stock options, and 401k plan
- Top-end computer equipment to power your work
- Flexible vacation time
- Remote/hybrid friendly with physical location workspaces
Company HQ
Evergreen Park, Palo Alto, CA
Leadership
Mike Belshe
(CEO)Previously Director of Engineering at Good Technology, who went on to found Cookout Software - and then move to Google as a Software Engineer/Development Manager when the latter company bought out the startup. Has served as BitGo CEO for over a decade.
Ben Davenport
(Advisor)Has spent time as a Software Engineer at Microsoft, Google, and Facebook, and worked on algorithm development at Hudson River Trading. Additionally co-founded and led Beluga, a mobile group messaging solution that was ultimately bought by Facebook, and became Facebook Messenger.
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