Partner Account Manager, Restaurant365
$90-100k
+ Commission + Equity Option Grant
Travel required: ~20%
Cloud-based all-inclusive back office solution for restaurants
Job no longer available
Cloud-based all-inclusive back office solution for restaurants
1001+ employees
Job no longer available
$90-100k
+ Commission + Equity Option Grant
Travel required: ~20%
1001+ employees
Company mission
To alleviate the significant burdens placed on restaurant operators.
Role
Who you are
- 4–8+ years in SaaS channel/alliances or partner sales
- Proven experience building pipeline with referral/reseller partners, running joint plans, and enforcing ROE
- Cross-functional operator with Sales, Services, Marketing, RevOps, Finance, and Legal
- Clear communicator, proactive relationship manager, strong follow-through
What the job involves
- Join Restaurant 365 to turn our Solution Partners (referral, reseller, and solution implementers) into a predictable, scalable revenue channel
- You’ll own relationships, generate pipeline, and enforce program rules of engagement—without stepping into AE or PSM responsibilities
- You will partner cross-functional with Sales on Weekly partner pipeline reviews, ROE enforcement, account mapping, co-sell coordination:
- Partner Success Managers (PSMs) to collaborate on certification, enablement, delivery escalations, and success planning for higher-tier partners; Marketing & Enablement on joint GTM campaigns, field events, talk tracks, and collateral; and with Ops / RevOps / Finance / Legal to ensure clean attribution, on-time payouts, and compliant contracts
- Proactive partner management: Actively manage a defined partner book. Build call cadences, surface whitespace opportunities, and identify where partners can influence in-flight deals
- Proactively escalate risks or conflicts early to protect both Sales and partner trust
- Partner recruitment & contracting: Source, evaluate, and sign new referral and reseller partners in collaboration with Sales. Own agreements and onboarding initiation (legal, portal, PRM access)
- Joint go-to-market planning: Drive joint GTM plans for top partners with Sales and Marketing; define pipeline targets, campaigns, and quarterly milestones
- Pipeline & forecast: Generate partner-sourced and influenced pipeline. Run weekly deal reviews with AEs; keep a forecast the Sales leader and Head of Solution Partners trust
- Referral engine: Enforce referral tiers and entitlements. Ensure deals are registered correctly, attribution is clean, and partners are coached to higher conversion and win-assist
- Reseller motion: Enable resellers on margin schedules, entitlements, and ROE. Coordinate with Sales on commercials and Services on handoff quality
- QBRs & performance management: Run QBRs with top partners. Maintain joint business plans that track progress to tier advancement, revenue contribution, and certification status
- Escalation management: Serve as point of contact for commercial or program issues (e.g., contract, attribution disputes, tier status). Engage PSMs for enablement or delivery-related escalations
- Enablement & co-marketing: With Partner Marketing and Enablement, deliver partner-facing sessions, campaigns, and field activation (district meetings, roadshows, webinars)
- Ops hygiene: Maintain high PRM/SFDC data quality. Ensure attribution, pipeline, and payout inputs are accurate and auditable
- Travel required: ~20%
- Other duties as assigned
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2023, and its $135 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants turned to keep their heads above the water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Ability to work remote or hybrid
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Chief Strategist & Boardmember)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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