Manager of HR Generalists, Instacart
$143-192k
+ New hire equity grant. Salary dependent on location
Online grocery marketplace and grocery tech platform
Be an early applicant
Online grocery marketplace and grocery tech platform
1001+ employees
Be an early applicant
$143-192k
+ New hire equity grant. Salary dependent on location
1001+ employees
Company mission
To create a world where everyone has access to the food they love and have more time to enjoy it together.
Role
Who you are
- You'll bring strong expertise in employee relations, process improvement, and team leadership to thrive in a matrixed environment
- 7+ years of progressive HR experience with at least 3+ years in a leadership/people management capacity
- Expertise in employee relations, including a deep knowledge of HR policies, compliance standards, and operations
- Proven ability to standardize processes and drive consistency across diverse regions
- Strong communication, coaching, and influencing skills
- Experience managing functions in matrixed environments, balancing collaboration across HRBPs and COEs
Desirable
- Experience working in high-growth industries such as tech, retail, logistics, or marketplaces
- Demonstrated knowledge of multi-state HR practices and compliance (e.g., CA, NY, CT, NJ regulations)
- Strong track record of building operational frameworks and streamlining cross-functional workflows
- Experience working in a matrixed environment with HRBPs and COEs preferred
- Passion for employee engagement, DEI efforts, and driving culture forward
What the job involves
- As the Manager of HR Generalists, you will lead a team responsible for delivering streamlined HR support and driving consistency across the organization
- You’ll establish processes, enhance the employee experience, and ensure alignment with business goals
- This role also acts as a critical player in fostering seamless collaboration between HRBPs, COEs, and business leaders
- The HRBP team serves as trusted partners, collaborating with business leaders and People Team Centers of Excellence (COEs) to drive organizational performance, elevate the employee experience, and ensure operational compliance
- By anchoring the HR Generalist function, this team enables consistent, high-quality support, fosters knowledge sharing, and prioritizes work that aligns with company objectives
- This role offers a unique opportunity to join a team at the intersection of strategy and operations in a collaborative, high-impact environment
- Lead, coach, and develop a team of HR Generalists, setting goals and performance standards
- Develop and execute standardized HR processes and documentation
- Act as the escalation point for identified opportunities
- Proactively prioritize and balance workloads, aligning support with business needs
- Collaborate closely with HRBPs and COEs to inform and improve HR strategies and programs
- Foster a culture that champions DEI, employee engagement, and continuous improvement initiatives
Our take
Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.
The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 1,500 retail banners across more than 85,000 locations.
With an expanding partnership with Kroger, Instacart continues to demonstrate why it's a leader in the gorcery delivery space. By powering fast, reliable delivery from neary 2,700 stores and introducing tools like the AI-powered Cart Assistant, Instacart isn't just enhanceing the way millions of families shop but also shaping the future of personalized, convenient grodery expericnes. This deepening collaboration underscores Instacart's ability to drive growth and deliver value to both customers and partners.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 15 rounds)
Nov 2021
$232m
LATE VC
Mar 2021
$265m
LATE VC
Total funding: $2.9bn
Company benefits
- Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
- Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
- Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
- Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
- Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
- Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
- Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
- Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
- Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.
Company HQ
The East Cut, San Francisco, CA
Leadership
Apoorva Mehta
(Co-Founder & Chairman)Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.
Brandon Leonardo
(Co-Founder)Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.
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