Payroll Services Manager, Humi
$65-85k
We are also open to hiring at the Team Lead Level - compensation will be adjusted accordingly
Payroll, HR, and benefits software for Canadian companies
Job no longer available
Payroll, HR, and benefits software for Canadian companies
101-200 employees
Job no longer available
$65-85k
We are also open to hiring at the Team Lead Level - compensation will be adjusted accordingly
101-200 employees
Company mission
To accelerate the Canadian economy by elevating the standard of employment, until Canadian business culture is one that's admired around the world.
Role
Who you are
- 4+ years of payroll processing experience, including year end T4 auditing, ROE submissions, and manual payroll calculations for more than 500 Employees
- Understand and stay up to date on Payroll Legislation and compliance through NPI
- Strong analytical skills with experience in analysis, reporting, and metrics-driven decision making
- Strong problem-solving abilities and a proactive approach to identifying and addressing issues
- Excellent leadership mentoring and developing high-performing payroll teams, communication, and interpersonal skills
- Able to multitask with having a portfolio of payroll clients on tight deadlines, while also supporting and mentoring a team of payroll experts
- Excellent communication skills, both verbal and written, with the ability to articulate conversation in a clear and concise manner to both clients and team
- Analytical and strategic thinker who looks for opportunities and spearheads innovation that will drive better process improvements
- Tech savvy and ability to pick up new platforms and software quickly ( has worked in a tech startup considered an asset)
What the job involves
- As a Manager, Payroll Services you will lead the team in their day to day operations and take charge when it comes to managing payroll for our clients. You will own the on-going payroll processing and advisory for our managed payroll clients while defining the best in class experience
- Successfully manage a small portfolio of clients, ensuring their payroll needs are met with precision and timeliness
- Act as a trusted advisor to clients, providing expert guidance on payroll matters and compliance with government regulations
- Identify and resolve payroll discrepancies promptly, maintaining client satisfaction and trust
- Prepare, verify, and process all employee payroll-related payments accurately and timely
- Ensure compliance with all federal, provincial, and local payroll regulations and communicate key changes to the team: CRA, NPI etc
- Calculate additional payroll premiums such as WSIB and provincial taxes like EHT, and manage associated reporting
- You will process payroll for our managed clients ensuring timely communication, accurate payroll and benefit adjustments, ROE submissions, T4’s and detailed reporting
- Lead, mentor, and manage a team of Payroll experts
- Provide guidance and support to the team, fostering a collaborative and high-performing work environment
- Conduct regular 1:1s, performance reviews and support professional development opportunities for team members
- Monitor rep and team capacity, and ensure client tracking documents are updated in a timely manner
- Creating training program and ensure that the team is prepared for Year-End
- Work closely with other client facing teams to assist in client account setup if needed
- Help new clients streamline their Humi platform to best cater to their company's payroll needs
- Resolve client problems and concerns with accuracy and urgency, ensuring high levels of client satisfaction
- Handles client escalations from team members
- Follow all payroll processes and workflows meticulously to ensure consistency and accuracy
- Recognize and mitigate risks that may cause client dissatisfaction or operational inefficiencies
- Collaborate with the Finance team to resolve payment issues and ensure seamless financial operations
- Please note that we are open to considering a Team Lead for this role
- Always looking to improve or implement new processes to streamline workflows and create efficiencies: Notion, Google Drive, Macros etc
- Maintain strong organizational skills when logging and managing support requests
- Continuously improve payroll processes by collaborating with various departments and implementing best practices
- Help define, track and report on key performance indicators (KPIs) to measure the effectiveness of Payroll Services
Our take
People are the most valuable aspect of any business and the HR department is at the core of this. With the introduction of remote-friendly work culture in recent years, there is more demand than ever for cloud-based employment solutions.
Humi is an all-in-one HR platform enabling small and medium-sized companies to tackle all HR, payroll, and benefits solutions-related aspects. What makes Humi unique is the fact that the launch of Humi Marketplace enables clients to access third-party health and wellness offerings from partner companies including Willful, Common Wealth, Inkblot, and more. While most HR tech companies cater to international markets, Humi is only focused on the Canadian market.
Recently, Humi was acquired by Employment Hero, a move that combined global expertise with local insights to better support Canadian businesses. This partnership will drive innovation and allow Humi to offer even more tailored solutions for SMEs across Canada. With Employment Hero's backing, the future is one of great excitement for Humi.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2022
$22.4m
SERIES B
Jun 2020
$8.7m
SERIES A
Total funding: $41.5m
Company benefits
- Remote-first: Humi is a remote-first workplace. While we have a physical office space available in Toronto, all team members have the freedom and flexibility to get their work done from wherever they are in Canada. On day one of employment, all full-time employees are issued a WFH stipend to help customize your space and ensure you have everything you need. We also provide Humigos with the opportunity to use Work-From-Anywhere Weeks, which are designed to give you the flexibility to work in locations in different time zones around the world
- Health and wellness: Caring about employee happiness means caring about your health and wellness. We offer comprehensive medical and dental coverage, plus a flexible health spending account that Humi pays for (no more benefit premiums deducted from your pay). We also provide an Employee & Family Assistance Program which includes access to virtual professional support, such as therapists, nutritional coaching, financial coaching, legal support, 24/7 crisis hotline support, and more
- Flexible hours: We get that the typical 9-5 doesn’t work for everyone, so we have flexible hours that allow you to get work done when you’re most productive. We’ve built a high trust environment where you can structure your day in any way that works for you – so you can make those mid-day appointments
- Equity ownership: We want every Humigo to feel invested in our success. That's why, from day one, we offer equity to all full-time employees
- Time off: Taking time off from work is crucial for maintaining a good work-life balance. Here at Humi, you’ll get three weeks of paid vacation (which jumps to four weeks after two years), unlimited personal days to take care of personal, family, wellness, or home matters, as well as paid time off for paternal leave
- Learning and development: We foster a culture of learning. We believe in the unlimited potential of Humigos and encourage them to be curious and continually develop their skills. We offer an annual Learning & Development Stipend as well as internal coaching programs to support personal and professional growth
- Additional perks: Looking for more? We also offer Humigos a wide variety of perks under Perkopolis, such as gym membership and bike share discounts. We also offer retirement plan matching, virtual mental health services, and volunteering hours to support Humigos’ wellbeing
Company HQ
Central Waterfront, Toronto, ON
Leadership
Kevin Kliman
(Co-Founder & CEO)Previously Founded a number of companies before co-founding Humi in 2015.
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