Office and People Operations Manager, Blackbird Labs

• The ideal candidate for this role has a balance of operational excellence and creative flair - someone who thrives in creating seamless workplace experiences and memorable events
• Proven experience in office management and event coordination, workplace operations, employee experience, or a related role, ideally within a fast-paced or startup environment
• Exceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and pivot quickly as needed
• Strong project management skills with experience coordinating vendors, budgets, and timelines for both internal and client-facing events
• A genuine passion for creating great workplace experiences; you're the type of person who remembers birthdays
• High level of discretion and sound judgment when handling sensitive employee or company information
• Comfortable working independently, proactively, and with a “no task too small” mentality
• Able and excited to work full-time from our NYC office

Desirable

• Blackbird is looking for an Office Manager / Events & Culture Coordinator who will be responsible for overseeing daily office operations while leading the planning and execution of internal and external events that strengthen company culture and brand presence
• In this role, you will be responsible for delivering a world-class employee experience by creating a happy, productive, and welcoming environment for our team
• Assist with the successful transition to our new NYC office, including logistics planning, vendor coordination, networking/IT/AV setup, and change management
• Manage the day-to-day office operations, site-based team member communications, relationships with building management and vendors, and owning office-related budgets, orders, and inventory
• Plan, coordinate, and execute internal company events such as team on/offsites, celebrations, all-hands meetings, swag, and employee engagement activities
• Support external event planning - including talent brand and community events - to enhance Blackbird’s visibility and relationships
• Serve as a go-to resource for team members on all things related to the office and core equipment (e.g. laptops)
• Partner with internal teams to ensure a smooth onboarding and offboarding experience for all team members
• Support the logistics of onsite visits from team members, candidates, and other external visitors
• Provide light administrative support, including task and equipment tracking, and assisting with prioritization of daily activities